Katerina Smirnova
Los Angeles
Overview
2
2
years of professional experience
Work History
Hostess Manager
Kazan Restaurant
02.2020 - 11.2021
- Enhanced customer satisfaction by ensuring a welcoming and organized restaurant environment.
- Streamlined reservation process for increased efficiency and improved guest experience.
- Mentored hostess team members, fostering professional growth and strong teamwork.
- Increased table turnover rate by effectively managing seating arrangements and guest flow.
- Fostered a positive work atmosphere, promoting open communication between staff and management.
Education
Bachelor of Science -
RGUTIS
Moscow2011
Skills
- Guest Experience Management
- Supporting Personal Needs
- Guest Satisfaction
- Dining Reservations
Languages
Russian
Native or Bilingual
English
Professional Working
Timeline
Hostess Manager
Kazan Restaurant
02.2020 - 11.2021
Bachelor of Science -
RGUTIS