Summary
Overview
Work History
Education
Skills
Relevant Work Experience
Certification
Timeline
Generic

Katerina Partheniou

Niagara Falls,Ontario

Summary

  • As an undergraduate psychology major with a focused interest in forensic psychology, I am dedicated to establishing a robust foundation through coursework. Actively seeking hands-on experience and research opportunities, I am passionate about the convergence of psychology and the legal system. With a commitment to advancing my education and making a positive impact in forensic psychology, I possess exceptional proficiency in written and verbal communication. My particular strength lies in building meaningful interpersonal relationships with clients, customers, or patients.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hotel Management Trainee

La Tica y la Gata
Puerto Viejo, Costa Rica, Limon
05.2023 - Current
  • Maintained a professional attitude when dealing with guests, staff and management.
  • Conducted daily inspections of guest rooms and public areas to ensure cleanliness and orderliness.
  • Monitored performance of staff members and provided feedback as needed.
  • Developed marketing strategies for increasing occupancy rates at the hotel.
  • Analyzed customer feedback data to identify areas for improvement in services offered by the hotel.

Bartender

Mojito's House
Niagara Falls, Ontario
02.2022 - Current
  • Prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements, and garnishes.
  • Adapted to dynamic environments, showcasing the ability to cultivate strong customer relationships.

Server

The Twisted Pig
St. Catharine's, Ontario
02.2022 - 09.2022
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Assisted in training new servers.

Social Media and Communications Officer

Little Footprints Big Steps
Toronto, Ontario
04.2021 - 05.2021
  • Developed and implemented strategic, social media marketing plans.
  • Aligned all visual design and brand messaging elements to deliver consistency across digital advertising and marketing to North American supporters.

Volunteer

Meadows of Dorchester Nursing Home
Niagara Falls, Ontario
12.2019 - 04.2020
  • Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets.
  • Developed and implemented activity plans to promote physical, mental, and emotional well-being of participants.

Co-Op Student

Chamber of Commerce Niagara Falls
Niagara Falls, Ontario
09.2019 - 01.2020
  • Created, updated, and maintained detailed documents and spreadsheets by creating professional charts, tables, and filters.
  • Participated in publications of magazines.
  • Created posters, social media posts, slide shows, and graphic designs for events.

Education

Bachelor of Arts - Forensic Psychology

Ontario Tech University
Oshawa, Ontario
06-2024

Diploma - Social Service Worker

Seneca College
Toronto, Ontario
04.2022

Skills

  • Customer Service Skills
  • Email and Telephone Etiquette
  • Energetic and Enthusiastic
  • Strategic Networking
  • Problem Solving Skills
  • Collaboration/ Teamwork
  • Verbal and Written Communication Competency
  • Understanding Diverse Perspectives
  • Data Interpretation
  • Rapport Building
  • Active Listening
  • Adaptability
  • Multitasking
  • Research Participation
  • Basic Excel, PowerPoint, R Studio and SPSS skills

Relevant Work Experience

Brock University | St. Catharine's, Ontario

Research Assistant

05/2024 - Current

  • Participated in team meetings to discuss progress on ongoing projects, or brainstorm ideas for future endeavors.
  • Managed multiple research projects simultaneously, while ensuring accurate record keeping.
  • Performed literature reviews to ensure accuracy of results.
  • Organized and analyzed qualitative and quantitative data using statistical software packages, such as SPSS.

Ontario Tech University | Oshawa, Ontario

Student Mentor 

12/2023 - 06/2024

  • Provided mentorship and advice to students regarding academic, social, and personal issues.
  • Monitored student progress and implemented targeted strategies to improve study habits, resulting in a 15% average increase in mentored students' grades.
  • Encouraged students to reach their full potential by providing positive reinforcement and constructive feedback.
  • Facilitated group discussions with students about their experiences in the program.

John Howard Society | Niagara Falls, Ontario

Internship Student

09/2021 - 05/2022

  • Taught workshops on building resumes, completing applications, and searching for jobs.
  • Modeled and taught basic and advanced social skills, conflict management techniques, and study approaches to students.
  • Assisted in the preparation of court documents and paperwork related to bond hearings.
  • Conducted investigations into the criminal backgrounds of defendants to assess the risk associated with granting a bond.
  • Observed children's development, recorded observations, and reported them to supervisors.

Certification

CAMH Courses:

  • Cannabis and Youth
  • Addiction
  • Depression
  • Mental Health

Awards and Certifications:

  • Smart Serve
  • Completed A1 Greek Language Certification
  • Completed Red Cross Swim Levels and CPR training
  • Mental Health First Aid Certification
  • Human Trafficking Awareness Certification
  • HarvardX Certification: "The Opioid Crisis in America"

Timeline

Hotel Management Trainee

La Tica y la Gata
05.2023 - Current

Bartender

Mojito's House
02.2022 - Current

Server

The Twisted Pig
02.2022 - 09.2022

Social Media and Communications Officer

Little Footprints Big Steps
04.2021 - 05.2021

Volunteer

Meadows of Dorchester Nursing Home
12.2019 - 04.2020

Co-Op Student

Chamber of Commerce Niagara Falls
09.2019 - 01.2020

Bachelor of Arts - Forensic Psychology

Ontario Tech University

Diploma - Social Service Worker

Seneca College
Katerina Partheniou