Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
Timeline
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Katerina McCullough

Vaughan,Canada

Summary

Hard working and dedicated individual with a Bachelor of Applied Science (University of Guelph-Humber) and a Social Work diploma (Humber College), currently enrolled in the Law Clerk Accelerated Program at Seneca Polytechnic. Skilled in customer service, operations, and organizational efficiency, with experience in fast-paced roles as a bartender, server, and supervisor. Strong communicator and problem-solver, now focused on transitioning into the legal field to support legal teams with client-centered service, and streamlined office operations.

Overview

11
11
years of professional experience

Work History

Server

Medusa Greek Tavern
Vaughan, ON
02.2025 - Current
  • Greeted guests, presented menus, and created a welcoming atmosphere
  • Prepared and served beverages per standard recipes
  • Informed guests of daily specials and menu highlights
  • Ensured guest satisfaction by checking in and addressing requests
  • Collaborated with kitchen and staff for efficient operations
  • Communicated dietary needs and allergies to the kitchen
  • Handled cash and card transactions accurately
  • Restocked service areas and maintained cleanliness

Bartender & Server

Locale King City Restaurant & Bar
06.2022 - 10.2024
  • Prepared and served drinks and food, ensuring customer satisfaction
  • Managed bar inventory, cleanliness, and restocking
  • Upsold premium drinks and handled special requests
  • Processed payments and managed cash transactions
  • Ensured timely service and compliance with alcohol laws
  • Trained new staff on procedures and service standards
  • Coordinated with kitchen for timely food delivery
  • Oversaw opening and closing duties

Bartender/Bar Supervisor

State & Main Kitchen & Bar
01.2020 - 02.2022
  • Supervised and mentored staff to ensure smooth operations and high service standards
  • Trained new employees on company policies and best practices
  • Assisted with weekly inventory counts, managed stock levels, and coordinated re-orders
  • Balanced tills at opening and closing, ensuring cash handling accuracy
  • Opened and closed the establishment, securing premises and preparing for daily operations

Receptionist/Blind Manufacturer

Dram Window Coverings
06.2014 - 08.2020
  • Responsible for providing positive communication & assistance to customers and clients
  • Manufacture blinds and ensure they are ready to be packaged & shipped
  • Successfully kept orders organized between staff and clients

Receptionist/Sales Associate

Admiral Sportswear
05.2019 - 09.2019
  • Assisted customers by taking care of their needs and ensuring they were helped with their future orders and purchases
  • Kept each client's appointment organized for the staff team to maintain full focus on specific customers at their scheduled time

Education

Law Clerk Accelerated Diploma - Law

Seneca Polytechnic
Vaughan, ON
08.2025

Bachelor of Science - Family and Community Social services

University of Guelph Humber
Etobicoke, ON
04-2022

Social Service Worker Diploma - Social Work

University of Guelph Humber
Etobicoke, ON
04-2022

High School Diploma -

St. Elizabeth Catholic High School
Thornhill, ON
06.2018

Skills

  • Adaptability
  • Conflict resolution
  • Team collaboration
  • Legal documentation and reporting
  • Time management
  • Interpersonal communication

Awards

Honour Roll Student at St. Elizabeth Catholic High School

Honour Roll Student at University of Guelph Humber

Volunteer Experience

  • Placement Student, Certified Listeners, 01/11/22-04/23/22
  • Placement Student, Chancellor Community Centre, 01/01/20-04/30/20
  • Dance Instructor, St. Joseph the Work Elementary, 10/01/17-12/31/17

Timeline

Server

Medusa Greek Tavern
02.2025 - Current

Bartender & Server

Locale King City Restaurant & Bar
06.2022 - 10.2024

Bartender/Bar Supervisor

State & Main Kitchen & Bar
01.2020 - 02.2022

Receptionist/Sales Associate

Admiral Sportswear
05.2019 - 09.2019

Receptionist/Blind Manufacturer

Dram Window Coverings
06.2014 - 08.2020

Law Clerk Accelerated Diploma - Law

Seneca Polytechnic

Bachelor of Science - Family and Community Social services

University of Guelph Humber

Social Service Worker Diploma - Social Work

University of Guelph Humber

High School Diploma -

St. Elizabeth Catholic High School
Katerina McCullough