Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katerina Kourbetis

Toronto,ON

Summary

  • Effective advisor communicates well with people of all ages and backgrounds.
  • Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals.
  • Focused on introducing efficient systems and processes.
  • Good listening skills combined with an attentive and detail-orientated nature.
  • Past volunteer work at Diefenbaker Elementary School with 2 years of experience working with children and supporting teachers in school setting.
  • Provided clerical, academic, and social support to struggling students.
  • Worked with classroom teachers to learn appropriate plans for each student.
  • Fluent in English and Greek language.
  • Comfortable working in a fast-paced environment attending to customer service needs including product questions, issue resolution, and order processing.

Overview

2
2
years of professional experience

Work History

OMP Consulting Inc

John Andriopoulos, +1 (416) 839-2050
12.2020 - 05.2023
  • Managed account invoices
  • completed cash transactions from clients either in person or over the phone
  • provided best-in-class customer service as I was the first contact with clients
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Created and developed detailed work plans to meet business priorities and deadlines.

Education

No Degree - Psychology

Toronto Metropolitan University
251 Jarvis St, Toronto, ON
06.2026

High School Diploma -

East York Collegiate Institute
650 Cosburn Ave., East York, ON
10.2022

School Credit - Greek

George S Henry Academy
200 Graydon Hall Dr, North York, ON
06.2022

No Degree -

Metamorphosis Greek Orthodox School
30 Scarsdale Rd, North York, ON
06.2018

Skills

  • Call Answering and Routing
  • Company Standards
  • Phone Systems
  • Visitor Relations
  • Credit Card Payments
  • Payment Coordination
  • Client Satisfaction
  • Guest inquiries

Timeline

OMP Consulting Inc

John Andriopoulos, +1 (416) 839-2050
12.2020 - 05.2023

No Degree - Psychology

Toronto Metropolitan University

High School Diploma -

East York Collegiate Institute

School Credit - Greek

George S Henry Academy

No Degree -

Metamorphosis Greek Orthodox School
Katerina Kourbetis