Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katerina Kiriazis

Toronto,Ontario

Summary

Adept at multitasking in dynamic environments, I enhanced customer satisfaction at Pie Bar and Kouklas Kitchen by swiftly resolving inquiries and consistently delivering high-quality service. My background spans from crafting high-quality baked goods to enhancing customer satisfaction and teaching dance, showcasing my ability to adapt and excel. Skilled in health and safety standards, my bilingual proficiency in English, Greek, and French complements my exceptional problem-solving and communication abilities, driving positive outcomes across diverse roles.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Pie Bar
05.2021 - 10.2021
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Dance Instructor

Prodigy Dance And Performing Arts
09.2022 - 10.2023
  • Planned routines for recitals and performances.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Worked in team-based environment to uphold quality and continuity of service to clients.

Independent Bakery Services

Kouklas Kitchen
01.2023 - Current

Instagram: @kouklas_kitchen_

  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Independent Metaphysical Guide

Independent
07.2021 - Current
  • Built personal relationships with clients to promote positive experiences.
  • Conducted tarot readings through individual sessions
  • Created and proceed essential oil and herbal mixtures for meditation and healing practices
  • Utilized detailed knowledge of crystal properties to successfully sell and educate clients on their benefits.

Education

Bachelor of Arts - Social Sciences

York University
Toronto, ON
05.2028

High School Diploma -

East York Collegiate Institute
East York, ON
06.2024

Skills

  • Ability to multi-task in fast- paced environments
  • Knowledge of health and safety standards
  • Excellent problem solving and communication skills
  • Quickly adapts to difficult and challenging situations
  • Exceptional time management and organizational skills
  • Able to comprehend and follow complex instructions
  • Fluent in English and working knowledge in Greek and French

Languages

English
Native or Bilingual
French
Professional Working
Greek
Professional Working

Timeline

Independent Bakery Services

Kouklas Kitchen
01.2023 - Current

Dance Instructor

Prodigy Dance And Performing Arts
09.2022 - 10.2023

Independent Metaphysical Guide

Independent
07.2021 - Current

Restaurant Hostess

Pie Bar
05.2021 - 10.2021

Bachelor of Arts - Social Sciences

York University

High School Diploma -

East York Collegiate Institute
Katerina Kiriazis