Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katelynne Henson

Livingston

Summary


Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

7
7
years of professional experience

Work History

Cashier

Dollar Tree
08.2018 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Volunteer

Mercy Medical Center Merced
08.2024 - 11.2024
  • Maintained clean, neat, and operational facilities to serve department needs.
  • Supported engaging and smooth-running tasks by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about future tasks.
  • Represented organization positively and professionally while providing the radiology department with services.

Operations Manager

Dollar Tree
12.2021 - 06.2022
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed all sales paperwork, zero sales, and cycle counts.

Education

Associate of Arts - Psychology

Merced Junior College
Merced, CA
05-2022

Skills

  • Work ethic and integrity
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Issue resolution
  • Payment collection
  • Inventory management
  • Daily reporting

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Volunteer

Mercy Medical Center Merced
08.2024 - 11.2024

Operations Manager

Dollar Tree
12.2021 - 06.2022

Cashier

Dollar Tree
08.2018 - Current

Associate of Arts - Psychology

Merced Junior College

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Katelynne Henson