Katelynn Hill
Yuba City
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
Work History
Receptionist
Betsy Peterson CPA
11.2023 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted with data collection, data entry and report generation on various departmental related activities.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Veterinary Receptionist
Animal Medical Center Of Pleasanton
05.2022 - 03.2023
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Entered data from pet records and office visits into computer system.
Sales Associate
Grange Co-op
08.2021 - 02.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
C.K. McClatchy High School
Sacramento06-2018
Skills
- Scheduling
- Bookkeeping
- Professional demeanor
- Mail handling
- Reception desk management
- Multi-line telephone operation
- Front desk operations
- Customer/Client relations
Timeline
Receptionist
Betsy Peterson CPA
11.2023 - 04.2024
Veterinary Receptionist
Animal Medical Center Of Pleasanton
05.2022 - 03.2023
Sales Associate
Grange Co-op
08.2021 - 02.2022
High School Diploma -
C.K. McClatchy High School
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