Katelyn Vardy (she/they Pronouns)
Toronto,ON
Summary
Dynamic and results-oriented professional with proven expertise in pastoral care and youth ministry, honed at the GO Project and Starbucks. Excelled in creating inclusive environments and fostering spiritual growth, while enhancing team performance through effective leadership and problem-solving. Skilled in theological understanding and promoting collaborative success.
Overview
6
6
years of professional experience
Work History
Youth Program Assistant
The GO Project
03.2022 - Current
- Created safe, fun environment for children and teens attending youth group and Sunday school programs at Kingston Road United Church.
- Coordinated volunteer opportunities for children and youth within the community, fostering social responsibility values and skill-building experiences.
- Assisted in the development of program curricula for improved participant outcomes.
- Facilitated group discussions among participants, promoting critical thinking skills and collaborative problem-solving abilities.
- Maintained regular communication with parents/guardians regarding participants and any concerns or issues that arose during programming hours.
- Managed administrative tasks, including attendance tracking and parent communication, ensuring accurate records and timely updates.
- Actively monitored youth behavior, intervening when necessary to maintain a positive atmosphere.
- Collaborated with other staff members to deliver well-rounded programs that catered to diverse interests and needs.
- Enhanced youth engagement by implementing creative and interactive program activities.
- Promoted a safe and inclusive environment, fostering positive relationships among participants.
- Employed variety of instructional aids, methods, and materials to provide for creative teachings, helping children grow spiritually.
Shift Manager
Starbucks
09.2018 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
- Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
- Resolved conflicts between employees diplomatically promoting a harmonious working environment conducive to high-performance teamwork.
- Ensured compliance with all company standards as well as local health and safety regulations during each shift.
- Monitored employee performance, providing constructive feedback and coaching to foster professional growth.
- Reduced employee turnover by fostering a positive work environment and providing ongoing training opportunities.
- Led team meetings to address concerns, share updates, and promote collaboration among staff members.
- Analyzed sales data to identify trends or areas requiring improvement to meet established targets consistently.
Education
Master of Divinity -
Emmanuel College in The University of Toronto
Toronto, ON05.2024
Bachelor of Arts - Religious Studies
Memorial University of Newfoundland
St John’s, NL10.2019
Skills
Pastoral Care
Theological understanding
Youth ministry
Biblical Knowledge
Languages
English
French
Timeline
Youth Program Assistant
The GO Project
03.2022 - Current
Shift Manager
Starbucks
09.2018 - Current
Master of Divinity -
Emmanuel College in The University of Toronto
Bachelor of Arts - Religious Studies
Memorial University of Newfoundland
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