Katelyn Soosay
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Royal Hotel
06.2022 - 06.2025
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server Supervisor
Denny's
06.2018 - 11.2022
- Consistently met or exceeded sales targets by effectively promoting daily specials and suggesting appropriate meal pairings.
- Boosted team morale through motivational leadership style that encouraged collaboration, open communication, and recognition of individual achievements.
- Implemented cost-saving initiatives by monitoring portion control, minimizing waste, and accurately forecasting inventory needs based on historical trends.
- Promoted a culture of continuous learning within the server team by sharing industry articles, attending workshops together as a group when possible.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Handled high-pressure situations with grace and professionalism, ensuring guests'' needs were met efficiently while maintaining a calm demeanor.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Server
Smitty's
07.2022 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
High School Diploma -
Lacombe Outreach School, Canada
Skills
- Suggestive Selling
- Customer service expertise
- Liquor, beer, and wine knowledge
- Patience and Tolerance
- Strong multitasking
- Organizational ability
- Engaging personality
- Responsible Alcohol Service
- Clear and effective communication
Certification
pro serve in liquor and gambling
Timeline
Server
Smitty's
07.2022 - 08.2022
Bartender
Royal Hotel
06.2022 - 06.2025
Server Supervisor
Denny's
06.2018 - 11.2022
High School Diploma -
Lacombe Outreach School, Canada
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