Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katelyn Smith

San Diego

Summary

Reliable and dedicated professional with 7+ years of experience providing exceptional service and support in fast-paced, client-focused environments. Recognized for a consistently positive attitude and ability to create welcoming, supportive experiences for both guests and clients. Skilled in communication, observation, and problem-solving, with a collaborative, adaptable, and detail-oriented approach that drives success in any role.

Overview

8
8
years of professional experience
1
1
Certification

Work History

RBT

Hopebridge Autism Therapy Center
Savannah, GA
11.2024 - 05.2025
  • Provided one-on-one therapy to children with autism spectrum disorder to improve communication, social, academic, and daily living skills.
  • Implemented individualized treatment plans based on ABA principles under supervision of a Board Certified Behavior Analyst.
  • Collected and recorded detailed behavioral data to track client progress and inform treatment adjustments.
  • Implemented behavior intervention plans to reduce maladaptive behaviors and reinforce positive behaviors.
  • Assisted with skill acquisition programs, including functional communication, self-help, and social skills training.
  • Collaborated with BCBAs, caregivers, and multidisciplinary team members to ensure consistent care across settings.
  • Maintained a safe, supportive, and structured therapeutic environment.

Server

Cracker Barrel Old Country Store Inc
South Portland, ME
06.2017 - 03.2025
  • Collaborated with team members to ensure efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Intern

Seeds of Hope
Biddeford, ME
01.2023 - 09.2023
  • Worked directly with neighbors, providing them with food, supplies, support, and companionship.
  • Offered emotional support during challenging times by providing compassionate conversation and understanding presence during difficult situations.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.

Special Education Paraprofessional

Jameson Elementary School
Old Orchard Beach, ME
05.2023 - 08.2023
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Holiday Cashier

Target
South Portland, ME
10.2017 - 01.2018
  • Created a positive customer experience by providing prompt, friendly checkout service, ensuring accurate transactions, and resolving customer inquiries.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Contributed to a productive and positive workplace environment through strong teamwork, reliability, and a consistently positive attitude.

Sales Associate

Marshalls & HomeGoods
Scarborough, ME
03.2017 - 07.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor of Science - Psychology

University of New England
Biddeford, ME
05.2023

High School Diploma -

Gorham High School
Gorham, Maine
06.2019

Skills

  • Positive & Professional Demeanor
  • Communication Skills
  • Reliability & Work Ethic
  • Time Management
  • Attention to Detail
  • Guest Service & Hospitality
  • Conflict Resolution
  • Adaptability & Flexibility
  • Team Collaboration

Certification

  • RBT - Registered Behavior Technician

Timeline

RBT

Hopebridge Autism Therapy Center
11.2024 - 05.2025

Special Education Paraprofessional

Jameson Elementary School
05.2023 - 08.2023

Intern

Seeds of Hope
01.2023 - 09.2023

Holiday Cashier

Target
10.2017 - 01.2018

Server

Cracker Barrel Old Country Store Inc
06.2017 - 03.2025

Sales Associate

Marshalls & HomeGoods
03.2017 - 07.2017

High School Diploma -

Gorham High School

Bachelor of Science - Psychology

University of New England
Katelyn Smith