Katelyn Smith
San Diego
Summary
Reliable and dedicated professional with 7+ years of experience providing exceptional service and support in fast-paced, client-focused environments. Recognized for a consistently positive attitude and ability to create welcoming, supportive experiences for both guests and clients. Skilled in communication, observation, and problem-solving, with a collaborative, adaptable, and detail-oriented approach that drives success in any role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
RBT
Hopebridge Autism Therapy Center
Savannah, GA
11.2024 - 05.2025
- Provided one-on-one therapy to children with autism spectrum disorder to improve communication, social, academic, and daily living skills.
- Implemented individualized treatment plans based on ABA principles under supervision of a Board Certified Behavior Analyst.
- Collected and recorded detailed behavioral data to track client progress and inform treatment adjustments.
- Implemented behavior intervention plans to reduce maladaptive behaviors and reinforce positive behaviors.
- Assisted with skill acquisition programs, including functional communication, self-help, and social skills training.
- Collaborated with BCBAs, caregivers, and multidisciplinary team members to ensure consistent care across settings.
- Maintained a safe, supportive, and structured therapeutic environment.
Server
Cracker Barrel Old Country Store Inc
South Portland, ME
06.2017 - 03.2025
- Collaborated with team members to ensure efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Intern
Seeds of Hope
Biddeford, ME
01.2023 - 09.2023
- Worked directly with neighbors, providing them with food, supplies, support, and companionship.
- Offered emotional support during challenging times by providing compassionate conversation and understanding presence during difficult situations.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Special Education Paraprofessional
Jameson Elementary School
Old Orchard Beach, ME
05.2023 - 08.2023
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Holiday Cashier
Target
South Portland, ME
10.2017 - 01.2018
- Created a positive customer experience by providing prompt, friendly checkout service, ensuring accurate transactions, and resolving customer inquiries.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Contributed to a productive and positive workplace environment through strong teamwork, reliability, and a consistently positive attitude.
Sales Associate
Marshalls & HomeGoods
Scarborough, ME
03.2017 - 07.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Psychology
University of New England
Biddeford, ME05.2023
High School Diploma -
Gorham High School
Gorham, Maine06.2019
Skills
- Positive & Professional Demeanor
- Communication Skills
- Reliability & Work Ethic
- Time Management
- Attention to Detail
- Guest Service & Hospitality
- Conflict Resolution
- Adaptability & Flexibility
- Team Collaboration
Certification
- RBT - Registered Behavior Technician
Timeline
RBT
Hopebridge Autism Therapy Center
11.2024 - 05.2025
Special Education Paraprofessional
Jameson Elementary School
05.2023 - 08.2023
Intern
Seeds of Hope
01.2023 - 09.2023
Holiday Cashier
Target
10.2017 - 01.2018
Server
Cracker Barrel Old Country Store Inc
06.2017 - 03.2025
Sales Associate
Marshalls & HomeGoods
03.2017 - 07.2017
High School Diploma -
Gorham High School
Bachelor of Science - Psychology
University of New England