Compassionate Healthcare Worker known for high productivity and efficiency in task completion. Specializing in quality patient care, and strong abilities in collaboration, problem-solving, and adaptability. I excel at communication, empathy, and organization to support patient needs and enhance patient experience.
Overview
4
4
years of professional experience
Work History
Community Health Worker
Island Health
Nanaimo, British Columbia
08.2021 - Current
Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
Addressed patient concerns and provided support to vulnerable demographics.
Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
Education
Diploma - Medical Laboratory Assistant
Stenberg College
Duncan
05-2025
Certificate - Health Care Assistant
Vancouver Island University
Nanaimo
03-2021
Skills
Efficient Data Management
Specimen Handling & Labeling
Medical Terminology
Anatomy and Physiology
Problem Solving
Blood Collection Using a Straight, Butterfly, Capillary, and Syringe Needle
Preparing Blood Samples for Analysis
Excellent Interpersonal Communication
Microbiology
Professional Phone Skills
Maintain Strict Patient Confidentiality
Capillary Collection ECG Experience Ability to Work Independently or as Part of a Team
Data Entry
Microsoft Computer Programs (Excel, Outlook, and Word)