Katelyn Savory
489 Malpeque Charlottetown,PE
Summary
Accomplished CCU Ward Clerk and Medical Secretary seeking to work in an environment that will challenge me further, allowing me to contribute to the continued growth and success of the organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CCU Ward Clerk
Nova Scotia Health Authority
12.2016 - Current
- Maintained accurate patient records, ensuring confidentiality.
- Supported physicians by promptly providing accurate patient information and facilitating timely decision-making.
- Collaborated with multidisciplinary teams to coordinate patient admissions/transfers/discharges successfully.
- Coordinated patient appointments and managed scheduling medical staff, optimizing clinic flow.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
- Trained new employees on best practices for administrative duties, contributing to a knowledgeable workforce that maintained high standards of quality service.
- Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
- Enhanced patient experience by efficiently managing medical records, scheduling appointments, and coordinating with healthcare professionals.
- Contributed to a positive ward atmosphere through friendly interactions with patients, families, and staff members.
Medical Secretary
Nova Scotia Health Authority
01.2017 - 08.2018
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Maintained current and accurate medical records for patients.
- Facilitated new patient prescriptions, refills and prescription pre-authorizations.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
Diploma - Medical Administrative Specialist
Eastern College
Halifax, NS11-2016
Certificate - Medical Terminology
CBVRSB
Sydney, NS09-2015
Skills
- Patient Confidentiality Maintenance
- Data Entry Efficiency
- Organizational Competence
- Medical Records Management
- Strong organizational skills
- Patient Scheduling
- Medical Terminology
- Tying 85 wpm
- Teamwork and Collaboration
- Time Management
Certification
- Standard First Aid BLS (HCP)
- IPAC Hand Hygiene
- Dementia: Understanding the Journey
- CPI Prevention First
- Personality Dimension Workshop Certification
- Medical Terminology
- Occupational Health and Safety
- WHIMS
Timeline
Medical Secretary
Nova Scotia Health Authority
01.2017 - 08.2018
CCU Ward Clerk
Nova Scotia Health Authority
12.2016 - Current
- Standard First Aid BLS (HCP)
- IPAC Hand Hygiene
- Dementia: Understanding the Journey
- CPI Prevention First
- Personality Dimension Workshop Certification
- Medical Terminology
- Occupational Health and Safety
- WHIMS
Diploma - Medical Administrative Specialist
Eastern College
Certificate - Medical Terminology
CBVRSB
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