Katelyn Ross Baxter
Hamilton,Canada
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Flying Squirrel Trampoline Park
01.2023 - Current
- Supervised and supported a team to ensure excellent customer service and operational efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Handled customer inquiries and complaints, providing resolutions to improve satisfaction.
- Managed inventory levels, ensuring optimal stock availability and minimizing excess inventory through efficient forecasting and planning.
Office Administrative Assistant
Flying Squirrel Trampoline Park
12.2019 - 01.2023
- Managed reception duties, including greeting guests and answering multi-line phone systems.
- Facilitated event coordination and correspondence.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Ontario College Diploma - Executive Assistant
Mohawk College
Hamilton, ON04.2022
Skills
- Exceptional customer service
- Office Management and Administration
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Visio)
- Invoice Processing and Bookkeeping
- Scheduling and Calendar Management
- Meeting and Event Coordination
- Strong Interpersonal and Communication Skills
- Problem-Solving and Multi-Tasking
Timeline
Assistant Manager
Flying Squirrel Trampoline Park
01.2023 - Current
Office Administrative Assistant
Flying Squirrel Trampoline Park
12.2019 - 01.2023
Ontario College Diploma - Executive Assistant
Mohawk College
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