Katelyn Pelton

• Welcomed clients arriving for appointments.
• Fostered friendly, warm, and exceptional customer experience.
• Suggested appropriate therapy based on current health of client.
• Resolved customer complaints and facilitated conflict resolutions.
• Created repeat business by developing long-term relationships with regular customers.

Same as above job description as Esthetician

• Answered customer telephone calls promptly and appropriately handled needs.
• Issued room keys to guests upon check-in and answered questions regarding proper use.
• Greeted visitors and customers pleasantly upon arrival, offered assistance, and answered questions to build rapport and retention.
• Took reservations over phone, in person, and via computer for guests and provided confirmation information.