Katelyn Mitchell
Summary
Dynamic Medical Office Assistant with proven multitasking and organizational skills at Cardiology Associates of Niagara. Enhanced patient experiences through exceptional care and efficient appointment management. Recognized for fostering positive relationships and effectively coordinating referrals, ensuring seamless operations in a fast-paced environment. Adept at both patient care and records management.
Overview
7
7
years of professional experience
Work History
Medical Office Assistant
Cardiology Associates of Niagara
10.2023 - Current
- Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, data entry, taking the patients blood pressure, and performing ECG's and holter monitors.
- Coordinated referral processes for specialist consultations or diagnostic tests requested by physicians.
- Contributed to positive patient experiences by consistently providing friendly interactions and helpful assistance during their visits.
Restaurant Waiter
Strada West
06.2018 - 10.2023
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Education
High School Diploma -
A.N. Myer Secondary School
Niagara Falls, ON06-2011
Skills
- Computer skills
- Multitasking and organization
- Appointment management
- Patient care
- Records management
- Payment collection and processing
Timeline
Medical Office Assistant
Cardiology Associates of Niagara
10.2023 - Current
Restaurant Waiter
Strada West
06.2018 - 10.2023
High School Diploma -
A.N. Myer Secondary School
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