KATELYN MILLER

Assist with new product design while maintaining updates on new product production. Review new items as they arrive for fabric, finish, comfort, and overall appearance to ensure each item fits the company's aesthetic. Keep files, finishes, and fabrics organized. Maintain communication with the factories on production status and be the coordinator of all product development.

• Greet and assist clients, flip estimates to sales orders and collect deposits.
• Wrap items for memo and itemize memos for estimates.
• Check order acknowledgements from vendors for ensure accuracy, as well as staying up to date in expected estimated arrival and shipping dates.
• Request quotes for pickups and deliveries.
• Schedule pickups and deliveries.
• Create estimates, price furniture selections, and track shipments.
• Help clients select accessories for staging and finalizing design process.
• Assist clients with prompt and polite support in-person and via telephone.
• Establish outstanding relationships with clients using active listening and interpersonal skills.
• Assist in client reselects for discontinued goods or back ordered items.

• Maintained cleanliness and aesthetic appeal of store
• Sold retail and décor
• Organized, restocked, and staged inventory
• Assisted customers

• Answered phone calls, and booked appointments.
• Maintained cleanliness in clinic
• Sold memberships and retail.
• Restocked warm towels and clean sheets.

• Center for International Business and Communication Studies
• Create business plans and presentation for products we designed or desired to sell.