KATELYN MCINNIS
Napanee,ON
Summary
Reliable and hardworking customer service professional with over 8 years of experience in retail, food service, and childcare.
Skilled in customer service, cash handling, food preparation, teamwork and problem solving. Quick to learn, dependable, and able to thrive in fast paced environments.
Overview
15
15
years of professional experience
Work History
Childcare Worker/Cook
North Addington Childcare Centre
Cloyne
01.2022 - 06.2026
- Worked with staff and families to accomodate dietary needs
- Supervised daily activities to ensure child safety and engagement.
- Collaborated with parents to address children's developmental needs and concerns.
- Implemented positive behavior management techniques promoting respectful interactions.
- Promoted good behavior with positive reinforcement methods.
- Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.
Cashier
Grands General Store
Cloyne
04.2019 - 10.2019
- Operated cash register and handled customer transactions
- Stocked merchandise and maintained clean displays
- Provided efficient and friendly assistance to customers during high-traffic periods.
Server
Coaches Pub & Grill
Picton
05.2017 - 04.2018
- Delivered food and beverages while ensuring exceptional customer service standards.
- Facilitated effective communication among kitchen team members to enhance operational efficiency during high-demand shifts.
Cashier/Server
Tim Hortons
Greater Napanee
02.2011 - 08.2013
- Worked as a Cashier/Server at Tim Hortons, managing customer transactions and providing friendly service to enhance the dining experience.
- Responsibilities included processing orders, handling payments, preparing food/drinks and maintaining cleanliness in the service area.
- This role demanded efficiency and accuracy, especially during peak hours, to ensure a smooth operation.
Education
High School Diploma -
Loyola
06-2016
Skills
- Customer Service
- Communication
- Food Preparation & Food Safety
- Teamwork
- Multitasking
- Time Management
- Inventory & Stocking
- Cleaning & Sanitation
Timeline
Childcare Worker/Cook
North Addington Childcare Centre
01.2022 - 06.2026
Cashier
Grands General Store
04.2019 - 10.2019
Server
Coaches Pub & Grill
05.2017 - 04.2018
Cashier/Server
Tim Hortons
02.2011 - 08.2013
High School Diploma -
Loyola