Katelyn Mar
Marysville
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at French Whisk. Recognized for enhancing guest experiences through attentive service and effective problem-solving. Proven ability to train new staff and maintain high hygiene standards, ensuring a welcoming atmosphere and fostering guest engagement.
Overview
5
5
years of professional experience
Work History
Server
French Whisk
05.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Improved dining experience by providing prompt, attentive service to guests.
- Answered customers' questions, recommended items, and recorded order information.
Education
Sutter Union High School
Sutter, CABachelor of Science - Psychology
CSU Chico
Chico, CA06-2027
Associate of Science - Psychology
Yuba College
Marysville, CA06-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Beverage preparation
- Problem-solving
- Reliability and punctuality
- Attention to detail
- Active listening
- Managing routines
Timeline
Server
French Whisk
05.2020 - Current
Sutter Union High School
Bachelor of Science - Psychology
CSU Chico
Associate of Science - Psychology
Yuba College
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