Katelyn Lesnick
Clandeboye,MB
Summary
Dedicated server and bartender with exceptional customer service skills. Proven ability to manage high-volume dining environments, ensuring order accuracy and guest engagement. Currently a second year Psychology student at the University of Manitoba seeking part-time or full-time employment for the spring and summer.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Sherwood’s Lounge and Bistro
Winnipeg, MB
04.2025 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided prompt and attentive service to enhance guest dining experiences.
- Maintained cleanliness and organization of dining area to ensure guest comfort.
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Service Advisor
Canadian Tire
Selkirk, MB
09.2022 - 05.2025
- Coordinated service appointments, ensuring timely repairs and maintenance for vehicles.
- Maintained accurate records of customer interactions and service history to support follow-ups.
- Trained new staff on customer service protocols and product knowledge to improve team performance.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Employee
Dairy Queen Grill & Chill
Selkirk, MB
03.2021 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Provided exceptional customer service by promptly serving ice cream and addressing customer inquiries.
- Maintained cleanliness and organization of workstations to ensure a safe and appealing environment.
- Greeted incoming customers and provided reliable, friendly customer service.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Crew Member
McDonald's
Selkirk, MB
07.2020 - 11.2021
- Assisted in training new crew members on operational procedures and best practices.
- Collaborated with team members to execute high-volume orders during peak hours effectively.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Lord Selkirk Regional Secondary
Selkirk, MB06.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Menu memorization
- High volume dining
- Cleanliness standards
- Supply restocking
- Order accuracy
- Beverage preparation
- Upselling techniques
- Reliability
Languages
French
Limited Working
Timeline
Server/Bartender
Sherwood’s Lounge and Bistro
04.2025 - Current
Service Advisor
Canadian Tire
09.2022 - 05.2025
Employee
Dairy Queen Grill & Chill
03.2021 - 09.2022
Crew Member
McDonald's
07.2020 - 11.2021
Lord Selkirk Regional Secondary