Katelyn Kidder

At Trader Joe's, I consistently provided excellent customer service through product recommendations, maintained an organized store by managing inventory and restocking shelves, and ensured smooth transactions at the register. I actively contribute to a positive team atmosphere, enhancing the overall customer experience.

As a sales associate in the Marine department at Bass Pro Shop, I specialized in promoting and selling a range of products, including fish finders and trolling motors. My role involved effectively communicating product features to customers and ensuring they found the right solutions for their needs. Through this experience, I honed my customer service skills and learned to creatively address issues that arose. I also developed a strong sense of dependability, collaborating seamlessly with coworkers across various departments to contribute to the overall success of the store.

In my role as a student receptionist , I undertook diverse daily tasks, encompassing both short-term and long-term responsibilities with specific deadlines. This involved maintaining office spaces, organizing files, and preparing test kits for students enrolled in departmental classes. I demonstrated flexibility by willingly taking on various assignments requested by professors, ranging from basic administrative duties like copying and filing papers to more intricate assessments. These responsibilities not only enhanced my organizational and multitasking abilities but also expanded my proficiency in computer skills.

In my role as a lifeguard over two years, I demonstrated a high level of responsibility and unwavering dedication. My primary focus was ensuring the safety of individuals in and around the pool facility. Throughout this experience, my ability to adapt to diverse situations and respond swiftly improved significantly. I honed my customer service skills, efficiently addressing questions and concerns of facility visitors. This job not only enhanced my attentiveness and adaptability but also allowed me to refine my communication skills in a customer-facing environment.

I had the opportunity to work with children ranging from one to fifteen years old, each possessing varying levels of swimming ability. This required me to be highly adaptable and flexible in tailoring lessons to meet individual needs. Additionally, I honed my ability to adjust teaching styles based on the swimmer's preferences and abilities. This experience not only enhanced my customer service skills but also exposed me to a diverse range of colleagues, further contributing to my adaptability in a collaborative work environment.