Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Katelyn Girouard

Katelyn Girouard

Kamloops

Summary

Energetic and personable professional with a diverse background in customer service, hospitality, and client-facing roles. Experienced in creating welcoming, organized, and high-end experiences through work in the beauty industry, international modeling, and community events. Adept at managing bookings, handling fast-paced environments, and communicating effectively with people from all walks of life. Recognized for maintaining composure under pressure, delivering exceptional guest experiences, and building strong relationships with clients and teams alike. Brings a polished presence, positive attitude, and strong multitasking ability—ideal for ensuring smooth front-of-house operations and making a lasting first impression as a hostess.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Model

DEJAVU MODEL MANAGEMENT
09.2024 - Current
  • Signed with DejaVu Model Management and earned a rare modeling contract in Milan within five months—demonstrating strong work ethic, professionalism, and a positive attitude.
    ➝ In a serving or host position, this same attitude ensures a great first impression, consistent guest satisfaction, and trust from team members and management.
  • Relocated across the world at 18 and successfully navigated living and working in a completely foreign environment.
    ➝ Shows independence, adaptability, and the ability to stay calm under pressure—key traits for staying composed during busy shifts or when handling unexpected customer needs.
  • Thrived in a competitive, fast-paced international job market by consistently booking work and delivering high performance.
    ➝ Reflects strong time management and the ability to handle fast-moving environments like busy restaurants with grace and efficiency.
  • Built long-term relationships with international clients through professionalism, positive energy, and strong communication.
    ➝ Translates directly into providing excellent guest experiences, creating regulars, and being a friendly, reliable face that keeps people coming back.
  • Fully managed personal finances abroad and ensured profitability despite living costs—balancing work schedules and budgeting.
    ➝ Shows financial responsibility, accountability, and strong planning—essential for managing tips, scheduling shifts, and staying dependable in a team-based setting.

Developed exceptional soft skills such as cultural awareness, adaptability, teamwork, poise, and clear communication with clients from all over the world.
➝ These interpersonal skills are directly beneficial in hospitality where diverse customer interactions, patience, and professionalism are crucial.

Lash Artist

THE LASH FACTOR
10.2022 - Current
  • Operating under Sarah Rose (Pretty Little Lashes), I independently manage all aspects of a successful lash business, including client bookings, service delivery, financial tracking, and social media marketing.
  • Developed strong organizational and multitasking skills through self-management of daily operations and client schedules.
  • Cultivated long-term relationships with clients and fellow beauty professionals, demonstrating excellent communication and networking abilities.
  • Provides personalized services with attention to detail, ensuring high client satisfaction and repeat business.
  • Maintain a professional, clean, and welcoming environment, enhancing the overall client experience and building a strong local reputation.
  • This experience has strengthened my customer service skills and commitment to creating a positive, memorable experience for clients.

Babysitter /In-Home Nanny

Kristy Ezekial
04.2018 - Current
  • Provide dependable childcare for children ages 1–12, including full-time, part-time, and overnight care.
  • Certified in First Aid and CPR, with the ability to respond quickly and effectively in emergency situations involving both children and adults.
  • Manage overnight care responsibilities, including early morning routines, preparing all three daily meals, and transportation to and from school and extracurricular activities.
  • Demonstrating strong time management, reliability, and multitasking skills while caring for children.
  • Develop close, trusting relationships with families through consistent communication, empathy, and professionalism.
  • Strengthened key soft skills including patience, adaptability, emotional intelligence, and conflict resolution.

Pharmacy Assistant

Shoppers Drug Mart
08.2021 - 06.2022

Excelled in a fast-paced, high-pressure environment where strong organization, multitasking, and attention to detail were essential to daily operations.

  • Quickly adapted to minimal training by learning complex systems such as HealthWATCH and other pharmacy technologies within weeks.
  • Received positive feedback from coworkers and management for exceptional interpersonal skills, particularly in de-escalating tense situations and assisting confused or frustrated customers with patience, logic, and empathy.
  • Developed strong communication and emotional intelligence while maintaining professionalism in sensitive or high-stress situations.
  • Gained a strong understanding of pharmaceutical protocols, prescription handling, and operating various office and medical-related equipment.
  • This experience has honed my ability to think quickly, communicate clearly, and remain calm under pressure.

Education

Bachelor's of Science -

Thompson Rivers University
04.2025

High school -

Norkam Senior Secondary
01.2024

Lash Technician Course -

Fixe Beauty
01.2022

Skills

  • Serving it right certified (2025)
  • Business operations, and social media marketing
  • Pharmacy software (HealthWATCH), Google Sheets, and POS systems
  • First Aid/CPR certified and experienced in childcare
  • Public speaking, budgeting, and event coordination
  • Strong communication, emotional intelligence, and professionalism
  • Highly adaptable, organized, and reliable
  • Excellent time management and multitasking abilities
  • Skilled in customer service, conflict resolution, and teamwork
  • Culturally aware, poised, and confident in fast-paced environments

Certification

First aid 2019

Serving it right 2025

Languages

English

Timeline

Model

DEJAVU MODEL MANAGEMENT
09.2024 - Current

Lash Artist

THE LASH FACTOR
10.2022 - Current

Pharmacy Assistant

Shoppers Drug Mart
08.2021 - 06.2022

Babysitter /In-Home Nanny

Kristy Ezekial
04.2018 - Current

Bachelor's of Science -

Thompson Rivers University

High school -

Norkam Senior Secondary

Lash Technician Course -

Fixe Beauty
Katelyn Girouard