Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katelyn Gardner

Host
Calgary

Summary

Upbeat attitude which excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.

Overview

3
3
years of professional experience
1
1
Certification
1
1
Language

Work History

Receptionist/Sales

Massage Heights
02.2024 - 07.2024
  • Provided exceptional customer service, consistently meeting and exceeding expectations.
  • Collaborating with the team to create a consistent and effective work environment.
  • Excellent computer skills while booking clients.
  • Experience with selling program options to customers while meeting their needs.

Host

Barbarella
10.2022 - 10.2023
  • Creating a memorable dining experience for guests from the moment they arrive until they leave with satisfaction.
  • Excelling in fast-paced environments and maintaining efficiency, especially during peak hours.
  • Successfully managing multiple tasks such as reservations, seating guests, and clearing tables.
  • Collaborating effectively within a team to ensure the seamless functioning of the restaurant, which includes frequent communication with servers, management, and kitchen staff.

Boutique Associate

ARITZIA/Wilfred
08.2022 - 01.2023
  • Provided exceptional customer service, consistently meeting and exceeding expectations.
  • Maintained an organised and immaculate appearance at the forefront of the store, projecting a polished image.
  • Assisted customers with their online orders with expertise and efficiency, ensuring their satisfaction.
  • Expertly contributed to the operation of the fitting rooms, attending to customers' needs, returning garments to their designated locations, and upholding a clean and hygienic environment.
  • Meticulously handled incoming and outgoing shipments, preparing the merchandise for display in a professional manner.

Sales Associate/Brand Representative

Abercrombie & Fitch
10.2021 - 02.2022
  • Delivered professional customer service while managing busy schedules.
  • Organized clothes and kept a neat performance at the front of the store.
  • Helped customers with online orders to ensure their satisfaction.
  • Worked in the fitting rooms, assisting customers, transferring clothes back to their designated spot and keeping the space clean.
  • Carried shipments to the stockroom, ensuring excellent organisation.
  • Collaborated with co-workers to organize the lines outside of the store during COVID-19 Restrictions.

Education

Master of Arts - Visual Arts

Red Deer Polytechnic
Red Deer
05.2001 -

Skills

Strong organizational skills

Attention to detail

Collaborative team player

Adaptability

Outstanding people skills

Exceptional customer service skills

Telephone skills

Scheduling

Customer service

Certification

ProServe Certification, 04/19/22, 202204040125

Timeline

Receptionist/Sales

Massage Heights
02.2024 - 07.2024

Host

Barbarella
10.2022 - 10.2023

Boutique Associate

ARITZIA/Wilfred
08.2022 - 01.2023

Sales Associate/Brand Representative

Abercrombie & Fitch
10.2021 - 02.2022

Master of Arts - Visual Arts

Red Deer Polytechnic
05.2001 -

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