Katelyn Finamore
Langley
Summary
Well-coordinated Office Manager handles diverse office tasks while leading administrative teams to meet demanding performance targets. Good budget management, payroll administration and office organizational skills. Effectively organizes resources and clerical support to maintain smooth and efficient operations and enhance team success.
Overview
10
10
years of professional experience
Work History
TMS Administrator
Premium Brands Distribution
02.2023 - Current
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Managed correct billing for 9 Transport Companies
- Manage Cross-Continental Warehouse Shipping
Bartender
Samz Pub
07.2021 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Office Manager
Cactus Club Cafe Richmond Centre
06.2020 - 07.2021
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Generated financial reports for management review.
- Responsible for cash reconciliation and labour approval.
- Helped manage Today Tip Roll out.
Bartender
The Raven Pub
06.2019 - 02.2021
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Office Manager
Cactus Club Cafe Coal Harbour
02.2020 - 03.2020
- Was furloughed due to Covid-19 then transferred to Richmond Centre
Restaurant Manager
The Chopped Leaf
05.2017 - 04.2019
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Scheduled and directed staff in daily work assignments to maximize productivity.
Restaurant Manager
Red Robin
03.2015 - 10.2017
- Collaborated with Manager, Server and Bartender trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Skills
- Microsoft Office
- Data entry
- Invoicing and billing
- Accounts payable and receivable
- File and data retrieval systems
- Scheduling and calendar management
- Customer relations
Timeline
TMS Administrator
Premium Brands Distribution
02.2023 - Current
Bartender
Samz Pub
07.2021 - Current
Office Manager
Cactus Club Cafe Richmond Centre
06.2020 - 07.2021
Office Manager
Cactus Club Cafe Coal Harbour
02.2020 - 03.2020
Bartender
The Raven Pub
06.2019 - 02.2021
Restaurant Manager
The Chopped Leaf
05.2017 - 04.2019
Restaurant Manager
Red Robin
03.2015 - 10.2017
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