Katelyn Deaton
Woodland Hills
Summary
With 6 years of diverse experience in office management, counseling, and childcare, I demonstrate strong conflict resolution, empathy, and crisis management skills. I am adept at fostering collaborative environments and enhancing client satisfaction through effective communication and therapeutic techniques. I am committed to supporting clients' personal growth and recovery, utilizing active listening and client advocacy to achieve positive outcomes.
Overview
6
6
years of professional experience
Work History
Office Manager's Assistant
Meridian Hand Therapy
08.2021 - Current
- Assisted with daily office operations, ensuring smooth workflow and fostering a collaborative environment for everyone
- Streamlined appointment scheduling processes, enhancing patient access and contributing to a noticeable increase in client satisfaction.
- Assisted in patient care that entailed doing therapeutic ultrasounds, helping patients learn and do exercises, and helping them navigate their journey back to health
- Maintained accurate financial records and managed billing processes, ensuring compliance and facilitating timely reimbursements.
Counselor
Evolve Treatment Center
05.2023 - 11.2023
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Facilitated group therapy sessions such as 12-step, enhancing peer support, and contributing to stronger community bonds among clients.
Private Nanny
Home
08.2019 - 08.2021
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Education
Bachelor of Arts - Psychology
California Lutheran University
Thousand Oaks, CASkills
- Mental health support
- Building rapport
- Client advocacy
- Crisis intervention techniques
- Group Facilitation
- Empathy
- Conflict Resolution
- Active Listening
- Interpersonal Skills
Timeline
Counselor
Evolve Treatment Center
05.2023 - 11.2023
Office Manager's Assistant
Meridian Hand Therapy
08.2021 - Current
Private Nanny
Home
08.2019 - 08.2021
Bachelor of Arts - Psychology
California Lutheran University
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