Katelyn Couto
Belle River,ON
Summary
Outgoing and friendly service worker with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer needs with diligent and well-organized mentality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista/Server
The Naked Cup
Windsor, ON
05.2022 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
Contract Sales Associate
Winners
Windsor, ON
07.2021 - 01.2022
- Retained product, service, and company policy knowledge to serve as resource for both customers and co-workers.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Team Member
Tim Hortons
Belle River, ON
06.2019 - 08.2021
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Greeted customers entering store and drive thru, responding promptly to customer needs.
Education
Bachelor of Arts - Honours Sociology
University of Windsor
Windsor, ON04.2025
High School Diploma -
Belle River District High School
Belle River, ON06.2021
Skills
- Ability to Adapt
- Customer Retention
- Multi-tasking
- Conflict Resolution
- Detail-oriented
- Team Player
- Critical Thinking
- Reliability and Punctuality
Certification
Ontario Smart Serve Certification
Timeline
Barista/Server
The Naked Cup
05.2022 - Current
Contract Sales Associate
Winners
07.2021 - 01.2022
Team Member
Tim Hortons
06.2019 - 08.2021
Bachelor of Arts - Honours Sociology
University of Windsor
High School Diploma -
Belle River District High School