Katelyn Cassada
La Salette
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Heritage Site Interpreter
Long Point Conservation Authority
06.2024 - 08.2024
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations
- Maintained historical message content, tone, and emotion as closely as possible
- Collaborated with other Interpreters to cross-check accuracy of interpretations
Product Management
Northfield Blueberries
05.2013 - 08.2020
- Participated in inspection, grading, sorting, storage and post-harvest treatment of crops
- Assisted in loading and unloading trucks with boxes containing freshly harvested berries
- Successfully harvested blueberries from multiple rows of bushes, while adhering to safety protocols and quality standards
- Adhered to all health regulations regarding sanitation, food handling and storage procedures
Education
High School Diploma -
Delhi District Secondary School
393 James St, Delhi, ON06-2024
Skills
- Intercultural Sensitivity
- Multitasking
- Critical Thinking
- Time Management
Certification
- Babysitter Training –09/2018
- High School CPR Heart Saver & AED Training -2020
- Food Handling & Safety Training - 11/2024
Timeline
Heritage Site Interpreter
Long Point Conservation Authority
06.2024 - 08.2024
Product Management
Northfield Blueberries
05.2013 - 08.2020
High School Diploma -
Delhi District Secondary School
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