Katelyn Casheros
Rohnert Park
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Lead Crew Member
Avelo Airlines
04.2024 - Current
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Collaborated with management to identify skill gaps and develop targeted training sessions.
- Trained and mentored 15+ new personnel hired to fulfill various roles.
- Utilized problem-solving abilities during critical situations leading to quicker resolutions without compromising quality.
- Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
- Collaborated with other departments to ensure seamless coordination of efforts, leading to successful project completions.
- Facilitated open lines of communication between trainers, trainees, and management teams, fostering an environment conducive to professional growth.
- Contributed to team success by sharing best practices learned through training sessions or past experiences with fellow agents.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Facilitated on-time departures with quick and efficient turnaround times for incoming flights.
Server
Superburger-santa Rosa
03.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
No Degree - Business Administration And Management
Santa Rosa Junior College
Santa Rosa, CA06-2026
High School Diploma -
Rancho Cotate High School
Rohnert Park, CA06-2022
Skills
- Reliability and punctuality
- Creative problem solving
- Planning and coordination
- Employee training
- Team leadership
- Workplace safety
- Continuous improvement
- Employee motivation
Timeline
Lead Crew Member
Avelo Airlines
04.2024 - Current
Server
Superburger-santa Rosa
03.2023 - 04.2024
No Degree - Business Administration And Management
Santa Rosa Junior College
High School Diploma -
Rancho Cotate High School
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