KATIE YAKUBOVSKAYA
Sacramento,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Operations Manager/Paid Student Intern
Faithful At Home Care
01.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Security Officer
Allied Universal Security Services
09.2023 - 01.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Senior Pet Care Specialist
Animal Care Company
01.2021 - 09.2022
- Handled animals safely and remained calm in different situations.
- Educated pet owners on best practices for maintaining optimal health, safety, and happiness for their animals at home.
- Contributed to business growth by fostering strong relationships with clients leading to referrals and repeat bookings.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Direct Support Professional Supervisor
Bright Spring Health Services Inc
02.2019 - 12.2020
- Enhanced individual care by developing personalized support plans for clients with intellectual and developmental disabilities.
- Maintained strong relationships with families, providing regular updates on their loved one''s progress and addressing concerns promptly.
- Addressed behavioral challenges proactively by implementing positive behavior supports and collaborating with behavioral specialists.
- Ensured client safety and well-being through thorough monitoring, documentation, and reporting of incidents and progress.
Education
High School Diploma -
Antelope High School
Antelope, CA06.2018
Some College (No Degree) - Business Administration
LA Harbor College
Wilmington, CASkills
- Leadership Experience
- Client Assessment
- Conflict Resolution
- Problem Solver
- Communication Skills
- Crisis Intervention
- Case Management
- Resource Coordination
- Client Advocacy
- Collaboration talent
- Documentation & Reporting
- Cultural Competent/Sensitivity
- Problem-solving
- Incident reporting
- Leadership qualities
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Security Officer
Allied Universal Security Services
09.2023 - 01.2025
Operations Manager/Paid Student Intern
Faithful At Home Care
01.2022 - Current
Senior Pet Care Specialist
Animal Care Company
01.2021 - 09.2022
Direct Support Professional Supervisor
Bright Spring Health Services Inc
02.2019 - 12.2020
High School Diploma -
Antelope High School
Some College (No Degree) - Business Administration
LA Harbor College
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