Summary
Overview
Work History
Education
Skills
Timeline
Generic

KATE TRAN

Ottawa,ON

Summary

A committed professional provides excellent customer service and works to carry out production schedules to highest standards. Knowledgeable and experienced in organizing, scheduling, inventory and logistics management.

Overview

12
12
years of professional experience

Work History

Branch Coordinator

Secur Fire and Protection
02.2024 - Current
  • Schedule, follow up suitable and effective labor to each inspection to each location.
  • Make sure the inspection schedule is correct, on-time and follow regular of specific place.
  • Contact and follow up with customers to ensure the period inspections: monthly, bi-monthly, quarterly, semi-annually and annually of life and safety inspection conduct effectively.
  • Coordinate and work with technicians to enhance productivity.
  • Check, review all of reports after each inspection and send out to customer. Follow up with sales team if deficiency happens.
  • In-charge the service calls and dispatch available technicians.

Planner / Production Scheduler

FGC Foods Ltd.
08.2023 - Current
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Managed successful day-to-day operations by maximizing productivity from available resources.
  • Create and release the production schedule for production.
  • Provide customer support by confirming customer orders, answering questions, and request by email and telephone.
  • Provide administrative support to the supply chain and involve purchasing activities.
  • Organize, schedule, and work with 3PL carriers to ensure orders are shipping out on time.
  • Follow up and manage finished goods inventory to ensure to fill orders from customers.

Import Specialist

DHL Global Forwarding
05.2023 - 06.2023
  • Tracking the import process to update shipment routine and information to customers via internal system by communicating and searching shipment information through shippers, port and marine shipping companies
  • Communicating with delivery team, truck and warehouse suppliers to follow up on customs clearance and delivery status
  • Check and fix the sick files about billing on the shipping management system by announcing and following up with freight agent
  • Familiar with using the Citrix, Cargowise system to track and follow the shipment.

Operations Functional Coordinator

DHL Express
04.2017 - 03.2020
  • Procurement: worked in procurement/purchasing role for Operations Department: researched, reviewed purchase requisitions, and optimized PO Requests by negotiating, modifying, and comparing multiple suppliers to support senior managers in finding new and efficient suppliers with the best cost
  • Working closely with Procurement team to enhance the selecting vendor process and save cost
  • Skillfully supported Department's Director in controlling the Department's annual budget - of $40.000 by utilizing a payments journal, and tracking outstanding balances for multiple department projects by excel
  • Led or participated as a committee team member of numerous company events to collect all requirements to set up rooms for groups event with up to 3000 guests
  • Collaborated with members on various group projects from different departments (Sales, HR, Finance, etc.) through online meetings, an internal communication system and emails to communicate, update and follow up on the joint project
  • Professionally organized, controlled and supported business trips, documents, and projects for the whole
  • Operations Department process to run smoothly by booking air tickets and accommodations
  • Took on a role as Administrative to support the leader and manager in purchasing equipment and project tools through research and collaboration with the purchasers and suppliers

HR Administrative Assistant

Honor Partnership Law Co
01.2015 - 01.2017
  • Organize and review the client's legal contract layout, content, wording, etc
  • Efficiently manage office inventory by tracking periodically to optimize the budget and provide supply on time for the employees
  • Collect and create monthly reports on office and outlet expenses (telephone, cell phone, internet, courier, car, etc.) to optimize the company's internal budget
  • Record employee working hours, monitor leave requests and work ethics
  • Acting as a Representative to interact with external parties, including but not limited to government officers, local authorities such as Tax, DOLISA, etc
  • Filed paperwork, sorted, and delivered mail and maintained office organization
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.

Project assistant

Global
01.2013 - 01.2015
  • Management
  • Laboratory Vietnam
  • Prepared handout, arrange transportation & training schedule for Workshop instructors
  • Booked and arranged Workshop/Seminar venue as scheduled
  • Handled administrative duties, filing, and errands
  • Translate training documents
  • Maintained and updated the database of projects and customer information
  • Be a trainer assistant and Interpretation at the workshop
  • Completed multiple tasks simultaneously to optimize project completion.

Education

Post-graduate Diploma - Supply Chain Management - Logistics

Langara College
Vancouver, BC
08.2023

Bachelor of Business Administration - Finance

Lunghwa University of Science AndTechnology
Taipei, Taiwan
2012

Skills

  • CIFFA Certificate
  • Planner / Scheduler and dispatch by Vista system
  • Customer service
  • Procurement / Purchasing with high value
  • Problem-solving skills
  • Production management by D-tec system
  • Projects and events management
  • Budget management and planning
  • Strong communication / presentation skills
  • Data entry, typing 50 WPM
  • Microsoft Office, Inventory Control System

Timeline

Branch Coordinator

Secur Fire and Protection
02.2024 - Current

Planner / Production Scheduler

FGC Foods Ltd.
08.2023 - Current

Import Specialist

DHL Global Forwarding
05.2023 - 06.2023

Operations Functional Coordinator

DHL Express
04.2017 - 03.2020

HR Administrative Assistant

Honor Partnership Law Co
01.2015 - 01.2017

Project assistant

Global
01.2013 - 01.2015

Post-graduate Diploma - Supply Chain Management - Logistics

Langara College

Bachelor of Business Administration - Finance

Lunghwa University of Science AndTechnology
KATE TRAN