KATE SRELITZ
New Westminster,BC
Summary
Accomplished Inside Sales Lead with a strong focus on customer relationship management and sales forecasting. Committed to exceeding sales targets while fostering team collaboration to enhance overall customer satisfaction.
Overview
18
18
years of professional experience
Work History
Inside Sales Lead
Richmond Packaging
Burnaby, British Columbia
11.2017 - Current
- Manage over 60 accounts.
- Supervise and oversee the sales team.
- Consistently communicate with customers.
- Generate new leads.
- Surpass weekly targets.
- Personally, bring in over $100,000 a week.
- Meet customers face-to-face.
- Travel
- Work with my team on training techniques.
- Led sales team to enhance customer engagement and satisfaction.
- Developed training programs to improve product knowledge among staff.
Commercial Account Manager
Cleantech Service Group Ltd.
Richmond, Canada
01.2013 - 01.2016
- Building rapport/relationships with new and old customers
- Prospect and visit sites
- Build Scope of Work for monthly, quarterly and annual cleaning
- Work with Operation Managers to hand over new site
- Cold calling/ generation new business
Inbound Sales Representative
Top Producer Systems
Richmond, Canada
04.2009 - 10.2011
- Sold CRM and Marketing systems to Real Estate agents in Canada and in the USA
- Forecast renewals and upsells in a transactional environment
- Qualify customer or prospect - what system will be the best fit for them and their business
- Offered Search Engine Optimization ideas that would help our customers be recognized online
- Monthly sales targets exceeded of $100,000
Travel Consultant
BCAA (British Columbia Automobile Association)
Richmond, Canada
09.2007 - 02.2009
- Studied sun destinations and Disney World destinations to sell to potential clients
- Built vacations based on customers' needs
- Upselling on vacation packages
Education
Certified Travel Consultant - Tourism
Canadian Tourism College
BC09-2008
Skills
- Strong business aptitude
- Customer relationship management
- Sales forecasting
- Strong operational aptitude
- Strong technical aptitude
- Expertise in CRM systems
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Cross-selling strategies
- Lead qualification techniques
- Team leadership
- Graphic Design/ Branding
Highlights Of Attributes
- Excellent customer service
- Great attitude with high energy
- Strive for perfection
- Efficient independently or in team environment
- Problem solver and critical thinker
Timeline
Inside Sales Lead
Richmond Packaging
11.2017 - Current
Commercial Account Manager
Cleantech Service Group Ltd.
01.2013 - 01.2016
Inbound Sales Representative
Top Producer Systems
04.2009 - 10.2011
Travel Consultant
BCAA (British Columbia Automobile Association)
09.2007 - 02.2009
Certified Travel Consultant - Tourism
Canadian Tourism College
Similar Profiles
LIAM WALSHLIAM WALSH
Orientation Volunteer at Richmond Cares, Richmond Gives(RCRG)Orientation Volunteer at Richmond Cares, Richmond Gives(RCRG)
Paul K. LaurenzPaul K. Laurenz
Teacher at Richmond Virtual Academy (Richmond Public Schools)Teacher at Richmond Virtual Academy (Richmond Public Schools)
Alisha ShresthaAlisha Shrestha
Recovery Outreach Worker at Richmond Futures (Previously Richmond Fellowship Tasmania)Recovery Outreach Worker at Richmond Futures (Previously Richmond Fellowship Tasmania)
Darren AchariDarren Achari
Manager, Service Delivery - Technology at Wesgroup PropertiesManager, Service Delivery - Technology at Wesgroup Properties
Mitchell Ann TuquibMitchell Ann Tuquib
Shift Supervisor at StarbucksShift Supervisor at Starbucks