Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kate Schaak

Lake Elsinore

Summary

I am a hardworking and dependable hospitality professional with over 10 years of experience in fast-paced restaurant environments. Throughout my career, I have developed strong customer service skills, excellent communication abilities, and the ability to remain organized and efficient while handling multiple responsibilities at once. I have experience serving a wide range of guests, managing tables of all sizes, accurately processing orders, and creating positive dining experiences that encourage customer loyalty.

I take pride in being reliable, punctual, and committed to giving my best effort in every shift. I am comfortable learning new systems quickly, familiar with many POS systems, and able to adapt to different restaurant styles and team environments. My experience has taught me the importance of attention to detail, teamwork, problem-solving, and maintaining a positive attitude even during busy service periods.

I am passionate about providing excellent service and building genuine relationships with customers and coworkers. I would bring dedication, professionalism, and a strong work ethic to any team while continuing to grow and contribute to the success of the organization.

I have worked for Dennys for 10 years, throughout different locations starting from Visalia,CA to Escondido,CA. The Oceanside location was my most recent one. I left for a career change and to start school again. I am really missing the serving aspect of life and am really hoping to find anew opportunity in a different atmosphere. I started to bartend at Paula Valley, but unfortunately they closed for a few months and I moved away. The French skillet was a French cafe specializing in coffee and wonderful French cuisine that cafe had closed down after a while as well. Although I have had a couple of second jobs while being with Denny’s I am very loyal and always on time. I can’t wait to learn a new trade and meet new people.

Overview

9
9
years of professional experience

Work History

Server

Dennys
Oceanside
03.2017 - 02.2026
  • Provided exceptional customer service in a fast-paced dining environment.
  • Assisted customers with menu selections and food recommendations.
  • Took accurate orders and relayed them to kitchen staff promptly.
  • Managed cash register, processed payments, and handled change efficiently.
  • Maintained cleanliness and organization of dining area and utensils.
  • Collaborated with team members to ensure smooth restaurant operations.
  • Upsold daily specials and promoted loyalty programs to guests.
  • Resolved customer complaints and ensured satisfaction during dining experience.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Server

Paula Valley
Pauma Valley
05.2023 - 06.2024
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Collaborated with team members to ensure smooth restaurant operations.
  • Resolved customer complaints and ensured satisfaction during dining experience.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Stayed informed about daily specials, new menu items, promotions.

Server

French Skillet Cafe
Temecula
12.2023 - 04.2024
  • Managed dining area cleanliness and organization during busy shifts.
  • Processed customer orders accurately using point-of-sale system.
  • Maintained knowledge of menu items to assist guest inquiries effectively.
  • Provided excellent customer service to ensure satisfaction.

Education

Some College (No Degree) - Education

College of The Sequoias
Visalia, CA

Skills

  • Point-of-sale operation
  • Cash handling
  • Menu knowledge
  • Order accuracy
  • Customer service experience

Timeline

Server

French Skillet Cafe
12.2023 - 04.2024

Server

Paula Valley
05.2023 - 06.2024

Server

Dennys
03.2017 - 02.2026

Some College (No Degree) - Education

College of The Sequoias
Kate Schaak