Results-driven individual with experience in customer service and sales. Known for stress tolerance, critical thinking, and a kind, friendly demeanor, consistently contributing to customer satisfaction and team goals.
Overview
2026
2026
years of professional experience
Work History
Call Center Sales Agent
Blugrass Garden Center
Balzac, Alberta
05.2025 - 08.2025
Assisted customers by providing product information and recommendations.
Processed sales transactions using point-of-sale systems efficiently.
Resolved customer issues promptly to ensure satisfaction and loyalty.
Followed up with customers to confirm order details and delivery status.
Participated in team meetings to discuss performance goals and objectives.
Processed orders accurately while adhering to company policies and procedures.
Always kept an upbeat attitude while engaging with customers and staff.
Always happy to help and think outside the box for problem-solving.
PRO-SERVE CERTIFIED: proserve ID- 17123174291
Restaurant Hostess
Bonterra Trattoria
Calgary, Alberta
Greeted and welcomed guests upon arrival at Bonterra Trattoria.
Assigned tables based on guest preferences and server availability.
Maintained cleanliness of the host stand and dining area throughout service.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Greeted customers and escorted them to their tables.
Restocked condiments, silverware, napkins, tablecloths. as needed.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.