Kate McLean
Okanagan Falls,BC
Summary
Dynamic Administrative Coordinator with a keen eye for design and exceptional attention to detail, honed at Red Rock Camps & Catering. Successfully enhanced client satisfaction through meticulous event planning and execution, while effectively managing budgets and fostering valuable partnerships. Proven ability to create memorable experiences and resolve issues proactively.
Overview
12
12
years of professional experience
Work History
Administrative Coordinator
Red Rock Camps & Catering
05.2023 - Current
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Hostess / Expediter
OK Falls Hotel & Pub
03.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Events Planner
Reclaimed Trading Co. / The Flats Venue & Stage
01.2013 - 06.2022
- Maximized sponsorship opportunities by cultivating relationships with potential partners, securing valuable resources and financial support for events.
- Monitored event budgets closely, identifying opportunities to reduce expenses without compromising quality or guest experience.
- Enhanced client satisfaction by meticulously planning and executing high-impact events.
- Negotiated favorable hotel room blocks and travel arrangements for out-of-town guests attending large-scale conferences or conventions.
Education
St. Roberts
Thornhill, ONSkills
- Attention to detail
- Making sure the guest enjoys the best possible experience
- Eye for design
- I enjoy seeing the guest smile knowing I was a part of their special day
Timeline
Administrative Coordinator
Red Rock Camps & Catering
05.2023 - Current
Hostess / Expediter
OK Falls Hotel & Pub
03.2023 - Current
Events Planner
Reclaimed Trading Co. / The Flats Venue & Stage
01.2013 - 06.2022
St. Roberts
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