Kate McGaughey
Toronto,ON
Summary
Proven track record of enhancing customer experiences at Birdcall through exceptional problem-solving and teamwork skills. Leveraged critical thinking and a friendly attitude to adapt and thrive in fast-paced environments, significantly reducing behavioral issues in roles at Dogtopia. Demonstrates a commitment to professional development and collaboration, driving positive outcomes and fostering team morale.
Overview
4
4
years of professional experience
Work History
Birdtender
Birdcall
06.2023 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Hostess
DiDi's Downtown
10.2022 - 05.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Backed up servers by checking on tables and retrieving items for guests.
Canine Coach
Dogtopia
04.2022 - 09.2022
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
Working Student
KD Equestrian
04.2020 - 09.2021
- Collaborated with veterinarians to monitor horses'' health and address any medical concerns promptly.
- Gained valuable insights into equine behavior and psychology through ongoing professional development opportunities such as conferences, workshops, and seminars.
- Celebrated team successes by organizing post-event gatherings that fostered camaraderie among staff members and increased overall morale within the stable community.
Education
High School Diploma -
Frisco High School
Frisco, TX05-2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Languages
English
Full Professional
Timeline
Birdtender
Birdcall
06.2023 - 08.2024
Hostess
DiDi's Downtown
10.2022 - 05.2023
Canine Coach
Dogtopia
04.2022 - 09.2022
Working Student
KD Equestrian
04.2020 - 09.2021
High School Diploma -
Frisco High School
Similar Profiles
Mackenzye (Ian) KingMackenzye (Ian) King
Assistant Manager at BirdcallAssistant Manager at Birdcall
Braeden ShillingBraeden Shilling
Cashier at BirdcallCashier at Birdcall
Jeremy KokofskyJeremy Kokofsky
Shift Manager at BirdcallShift Manager at Birdcall