Kate MacFadyen

• Provided support for administrative and training functions such as coordinating travel planning and benefit claims for approx 100 members, developing training materials and processing financial expense claims in accordance with national policies and directives.
• Improved audit accuracy by over 40% by streamlining the claims reimbursement process.
• Collaborated with staff from 10+ remote communities across Western Canada to assess their unique training needs based on community demographics.
• Created and developed a series of training materials on a variety of topics categorized as leadership skills, life skills, military skills, and traditional First Nations skills
• Provided guidance and support to 20+ Canadian Rangers in their roles instructing youth and adults of varying backgrounds and skillsets.
• Maintained detailed and accurate records with diligent data entry and database management for end of year audit purposes.
• Assisted in planning and coordinating annual training activities while liaising with internal and external stakeholders to ensure compliance with national program standards.
• Assisted on hiring boards by evaluating candidates for positions, including assessing applications, conducting interviews, and scoring candidates on their resume, interviews, and references.
• Collaborated with fellow board members to provide justification on recommendations for hiring.
• Provided mentorship and support to cadets, fostering personal development and growth.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

• Organized, coordinated and tracked customized travel itineraries for over 300 members travelling regionally, nationally and internationally.
• Communicated personalized travel plans with travelers, unit representatives, senior budget managers and internal stakeholders, addressing specific travel requirements and requests in a timely manner.
• Initiated, processed and reconciled over 500 benefit claims annually, in accordance with national policies and audit regulations.
• Reduced benefit reimbursement periods from 6 months to 30 days by streamlining our reconciliation process.
• Performed emergency, on-call travel agent duties while engaging with external stakeholders to resolve and minimize travel disruptions as they occurred.
• Monitored corporate travel costs and reconciled financial statements in accordance with national policies and regulations.
• Assisted in the preparation and successful completion of annual audits, liaising effectively with external auditors and providing timely responses to all queries.
• Presented weekly reports to budget managers to ensure fiscal responsibility and coordinated potential cost saving opportunities where possible
• Processed minor accounts payable and reimbursement claims in a timely manner.
• Ensured regulatory compliance by staying up-to-date with changing financial rules and regulations, implementing necessary adjustments promptly.
• Mentored junior finance staff members, fostering professional development through ongoing training opportunities and targeted feedback on performance improvement areas.
• Conducted detailed scenario analysis on several key projects leading to better informed decisions from top management.
• Strengthened internal controls, minimizing the potential for fraud or errors in the finance department and reported cases of suspected fraud to appropriate authorities.

• Screened, scored and hired approx 400 instructors over a 4 month period.
• Oversaw hiring, staffing, and labor law compliance.
• Validated sensitive documents and maintained detailed personnel files while guiding members through the hiring and selection process.
• Conducted background checks with external stakeholders, flagging suspected cases of fraud and following up with appropriate senior authorities or law enforcement as required.
• Participated in hiring boards, interviews and selections for over 200 specialized positions at multiple bases within Canada and the UK.
• Coordinated with internal stakeholders on a weekly basis to identify and address staffing requirements based on specialization and skillset.
• Mentored junior staff members, helping them develop their skills and advance in their careers.
• Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
• Volunteered in the role of Administration Officer at a local cadet unit on a weekly basis, managing new and current personnel files and coordinating promotion or training applications.

• Assisted in the selection and onboarding processes for over 1200 cadets attending training by conducting interviews, scoring applicants and and prioritizing selections based on desired pre-requisites and supervisor recommendations.
• Streamlined selection processes by implementing an efficient applicant tracking system.
• Improved applicant experience through timely communication, ongoing support and transparent selection practices.
• Coordinated travel requirements with internal and external stakeholders, adjusting travel plans based on personnel location and individual needs.
• Collaborated with internal and external stakeholders to solve unique problems as they arose, such as coordinating travel, media and safety considerations for members in Witness Protection.
• Developed strong relationships with course leaders and budget managers, understanding their unique needs and requirements.
• Conducted thorough reference checks on applicants, minimizing risk of poor candidate selections.
• Liaised between internal departments and external partners to promote efficient communication and collaboration.
• Delivered regular comprehensive reports summarizing project progress, challenges faced, cost effective analysis and potential solutions in a timely manner.
• Collected, analyzed and presented data to senior management to identify trends and areas for improvement.
• Increased overall productivity by implementing efficient workflow processes that reduced redundancies within the organization.
• Managed conflict resolution, ensuring positive outcomes for all parties involved in disputes or disagreements.

Coordinated intensive training for over 200 participants across multiple expeditions, resulting in a 95% success rate of skill acquisition or certification in wilderness and survival techniques.

• Coordinated intensive inter-disciplinary training for over 200 members across British Columbia, resulting in a 95% success rate of skill acquisition or certification in wilderness and survival techniques.
• Conducted risk assessments and mitigation for expedition activities such as mountain biking, canoeing, hiking, rock climbing, kayaking and biathlon in varying locations across the region.
• Increased employee engagement during trainings with interactive activities and informative presentations.
• Mentored 100+ members throughout their training by providing assessments along with regular verbal and written feedback.
• Collaborated with department heads to identify skill gaps and devise targeted training initiatives.
• Maintained compliance with federal regulations by ensuring all employees completed mandatory trainings within specified timeframes.
• Participated in Selection Committees to screen, grade, and hire qualified staff and trainees for competitive opportunities at National and International levels.
• Established strong relationships with vendors, securing high-quality external trainers at competitive prices.
• Collaborated with national and international stakeholders to plan, staff, and facilitate National and International expeditions, including cultural activities and specialized training specific to the region of travel.
• Managed personnel files to ensure timely updating of instructor qualification and organized required training in accordance with department safety directives.
• Enhanced overall safety by conducting thorough equipment inspections, maintenance and life-cycling procedures.
• Contributed to a positive workplace culture through active participation in staff meetings, trainings, and team-building activities.
• Delivered effective safety debriefings to trainees to promote safe handling practices in high risk environments.
• Achieved a low rate of trainee cancellations by proactively addressing concerns, offering flexible rescheduling options, and providing exceptional pre-trip support.