Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kate LaRouche

London,ON

Summary

Focused on giving customers positive experiences every visit. Skilled at helping new employees serve customer needs to build loyalty and earn new business. Effective at operating in fast-paced, demanding restaurant settings. Specializing in sales and service, training new employees in successful promotional strategies and how to capitalize on upsell opportunities. Expertise in POS systems and restocking inventory, keeping areas clean and tidy and correctly processing payments. Skillful in memorizing recipes, maintaining and operating machines and taking customer orders. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.

Overview

7
7
years of professional experience

Work History

Barista/Barista Trainer

Starbucks
London, ON
09.2021 - Current
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Maintained calm demeanor during high-volume periods and special events.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Taught new partners how to make latest drinks and correctly perform store tasks.

Assistant

Aura Hair
London, ON
07.2021 - 09.2021
  • Answered incoming calls and recalled messages.
  • Checked stock to determine inventory levels and maintain office supply products.
  • Counted and balanced cash drawer at the beginning and end of shift.

Dance Teacher's Assistant

Dance Steps Studio
London, ON
09.2017 - 03.2020
  • Maintained supply inventory and maintained all facility equipment in good working order
  • Collaborated in team-based environment to uphold instruction quality and continuity of service to dancers.

Education

Bachelor of Science - Psychology, Neuroscience And Behaviour

University of Western Ontario
London, ON
04.2027

London Central Secondary School
London, ON

Skills

  • First Aid/CPR
  • Team-building Skills
  • Multitasking abilities
  • Analytic skills
  • Flexible & Adaptable
  • Customer assistance
  • Safe Food Handling Practices
  • Smart Serve Certified #23043007845

Timeline

Barista/Barista Trainer

Starbucks
09.2021 - Current

Assistant

Aura Hair
07.2021 - 09.2021

Dance Teacher's Assistant

Dance Steps Studio
09.2017 - 03.2020

Bachelor of Science - Psychology, Neuroscience And Behaviour

University of Western Ontario

London Central Secondary School
Kate LaRouche