KATE KIMPO
Gilroy
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Zumiez
05.2025 - 09.2025
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Server
Cafe Motif
02.2025 - 05.2025
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Barista Trainee
AnNam Bistro & Cafe
02.2024 - 06.2024
- Controlled line and crowd with quick, efficient service.
- Developed strong rapport with customers, fostering repeat business and loyalty to the establishment.
- Assisted in training new staff members, providing coaching on proper techniques and company policies.
- Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
- Collaborated with coworkers to maintain a positive work atmosphere conducive to excellent customer experiences.
Cashier and Barista Trainee
AnNam Bistro & Cafe
02.2024 - 06.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
Dr. TJ Owens Gilroy Early College Academy
Gilroy, CA05.2027
Associate of Arts - Natural Sciences
Gavilan College
Gilroy, CA05.2027
Skills
- Promotional support
- Excellent people skills
- Point-of-sale system operation
- Espresso machine operation
- Dining area maintenance
- Table bussing
- Menu memorization
Certification
Health and Safety for Food Handlers Certification - ServSafe.
Timeline
Sales Associate
Zumiez
05.2025 - 09.2025
Server
Cafe Motif
02.2025 - 05.2025
Barista Trainee
AnNam Bistro & Cafe
02.2024 - 06.2024
Cashier and Barista Trainee
AnNam Bistro & Cafe
02.2024 - 06.2024
Associate of Arts - Natural Sciences
Gavilan College
High School Diploma -
Dr. TJ Owens Gilroy Early College Academy
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