Kate Hartley
Altadena
Summary
Proactive, dynamic, and driven high school student with a proven track record at Old Navy, Gap, enhancing brand loyalty and improving customer experience through exceptional service and effective communication. A quick learner and team player, adept at time management and taking initiative. Demonstrates a strong ability to educate consumers and foster a positive environment, significantly contributing to team success.
Overview
3
3
years of professional experience
Work History
Brand Associate
Old Navy, Gap
05.2023 - Current
- Assisted with opening and closing tasks to maintain a clean, neat, and professional store.
- Folded, hanged, and stacked clothing to keep store cleanliness.
- Placed styles, sizes and colors of clothing items on sales floor to maintain availability for customers.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Intern
Tail Town Cat Cafe
11.2023 - 03.2024
- Aided in opening procedures of the company.
- Cleaned and sanitized cat toys, litter boxes, beds, and kennels.
- Worked with supervisors and mentors to ensure the health and safety of the cats and the customers.
Summer School Counselor
Aveson Summer School Program
07.2021 - 08.2021
- Worked with teachers and the summer school coordinator to solve problems.
- Kept students K-5 safe and directed them through daily rotations.
- Regularly worked with other counselors when they needed assistance.
Education
High School Diploma -
Aveson Global Leadership Academy
Altadena, CA06-2025
Skills
- Customer service
- Communication skills
- Time Management
- Self Motivated
- Takes Initiative
- A Team Players
- Quick Learner
- Takes Direction Well
Timeline
Intern
Tail Town Cat Cafe
11.2023 - 03.2024
Brand Associate
Old Navy, Gap
05.2023 - Current
Summer School Counselor
Aveson Summer School Program
07.2021 - 08.2021
High School Diploma -
Aveson Global Leadership Academy
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