Kate Gifford
LONG BEACH
Summary
Dynamic Supplier Integration Manager at Transcepta with a proven track record in vendor relationship management and team direction. Successfully enhanced operational efficiency through effective onboarding and cross-functional collaboration, achieving high customer satisfaction. Skilled in troubleshooting and problem-solving, I foster a culture of excellence and continuous improvement within teams.
Overview
2026
2026
years of professional experience
Work History
Supplier Integration Manager
Transcepta
02.2013 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Developed detailed plans based on broad guidance and direction.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
Deli Manager
Vons
2010 - 02.2013
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Set schedules for 5 staff members by planning and designating shifts and hours.
- Inventoried food products and associated materials on weekly basis.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Observed quality assurance standards to optimize freshness of deli products.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
Education
Master of Science - Criminal Justice
Tennessee State University
Nashville, TNBachelor of Science - Criminal Justice
California State University, Long Beach
Long Beach, CA01-2010
Skills
- Vendor relationship management
- Team direction
- Onboarding and orientation
- Planning and implementation
- Troubleshooting and problem solving
- Cross-functional collaboration
- Case management
Timeline
Supplier Integration Manager
Transcepta
02.2013 - Current
Deli Manager
Vons
2010 - 02.2013
Master of Science - Criminal Justice
Tennessee State University
Bachelor of Science - Criminal Justice
California State University, Long Beach