Kate Featherby

• Engaging new customers through knowledge of industry and prospect calling
• Tenacious follow up, making sure customer had all information needed to make a proper decision
• Exceptional abilities to connect with individuals, keep track of progress and concerns, and to help individuals work through those concerns
• Strong desire to enhance access to appropriate services and community resources designed to increase involvement and belonging within communities.

• Exhibited high energy and professionalism when dealing with customers, staff, and stakeholders
• Delivered prompt service to ensure customer satisfaction and retention
• Maintained up to date knowledge of product so all options and add-ons could be offered
• Promoted superior experience by addressing customer concerns, demonstrating empathy and through swift problem resolution
• During owner absence managed all operations of business

Set small goals for myself to achieve

Our business was B2B , dealt with many

Diverse businesses , extensive movie

Business, Fabrication , Food Industry ,

Tasks at being able to source just the right

Product .. customers would joke that if

Kate couldn’t find it , it wasn’t there .

I take my position with my customers very

Seriously and provide the best service I can .