Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Education and Training
Timeline
Generic

Katherine Falk

Issaquah

Summary

Dedicated worker with strong customer service skills, cash handling expertise, and a commitment to food safety. Proven ability to maintain a clean dining environment while collaborating with team members and customers.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Gaslamp Grill
Issaquah, Washington
09.2023 - Current
  • Provided excellent customer service in a fast-paced dining environment.
  • Took accurate food and drink orders from customers at Gaslamp Grill.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Maintained cleanliness and organization of dining area throughout service shifts.
  • Processed payments efficiently.
  • Assisted in training new servers on restaurant procedures and menu items.
  • Handled customer inquiries and concerns.

Ice Cream Server

Baskin Robins
Issaquah, Washington
06.2022 - 09.2023
  • Served ice cream and desserts, ensuring customer satisfaction with each order.
  • Maintained cleanliness and organization of the service area and equipment.
  • Managed cash register, accurately processing transactions and handling payments.
  • Prepared ice cream cakes and specialty desserts.and
  • Collaborated with team members to ensure smooth operations during busy periods.
  • Trained new staff on service procedures and safety protocols effectively.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.

Hostess

Big Fish Grill
Issaquah, Washington
06.2021 - 04.2022
  • Greeted and seated guests in a timely and friendly manner.
  • Coordinated with kitchen staff for accurate order processing.
  • Maintained cleanliness and organization of the dining area.
  • Handled guest inquiries and resolved issues promptly.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Education

Some College (No Degree) - Criminal Justice & Psychology

San Diego State University
San Diego, CA
06.2029

High School Diploma -

Issaquah High School
Issaquah, WA
06-2025

Skills

  • Customer service
  • Cash handling
  • Food safety
  • Effective communication
  • Conflict resolution
  • Ordering procedures

Affiliations

  • Voice Mentor Volunteer Program
  • Women in STEM Club
  • DECA Club
  • Lunch Debt Fundraiser Creator

Accomplishments

  • DECA - Area Competition Winner
  • DECA - State Competitor

Certification

  • Food Handlers Certification
  • Liquor Permit Certification

References

Maddie Kelly

Mercury’s Coffee Barista / Friend

+1 (425) 979-9028

Amy Carrier

Gaslamp Manager

+1 (425) 283-9153

Mariah Davidson

Former Coworker

+1 (425) 324-6535

Education and Training

  • Server Training
  • Hostess Training
  • Service Worker Training

Timeline

Server

Gaslamp Grill
09.2023 - Current

Ice Cream Server

Baskin Robins
06.2022 - 09.2023

Hostess

Big Fish Grill
06.2021 - 04.2022

High School Diploma -

Issaquah High School

Some College (No Degree) - Criminal Justice & Psychology

San Diego State University
Katherine Falk