KATE EGBABOR
Calgary,AB
Summary
Experienced Product Owner with a strong background in end-to-end SaaS product development, including requirements gathering, roadmap execution, and cross-functional collaboration. Proven ability to translate customer needs into actionable user stories, driving successful product releases. Skilled in Agile methodologies, business analysis, and effective communication. CBAP-certified Business Analyst and Scrum Master with a passion for delivering value-driven solutions.
Overview
9
9
years of professional experience
Work History
Product Owner
Shaw Communications
01.2022 - Current
- Led product ownership of SHAWs field management product, driving value-maximized releases and enhancing customer satisfaction
- Collaborated with product management and engineering teams to design, develop, and deliver product releases aligned with customer requirements and strategic goals
- Conducted diligent requirement gathering, translating needs into actionable user stories for execution
- Engaged directly with customers to identify problems, capture unmet needs, and understand desired outcomes for case management
- Managed and prioritized the product backlog, optimizing work-stream efficiency and delivering value-driven features
- Accountable for end-to-end product delivery, contributing to the overall vision and roadmap
- Collaborated in designing, developing, and analyzing product usage metrics, fostering data-driven decision-making
- Gathered and analyzed competitive analysis, facilitated Program Increment Planning
Digital Product Owner
Atco Ltd
01.2021 - 12.2021
- Led digital touchpoints initiatives, collaborating with internal and external stakeholders
- Developed and maintained product documentation, business cases, and go-to-market strategies
- Conducted market research, gathered insights, and communicated product updates
- Participated in Agile ceremonies, translated business goals into actionable user stories
- Led business requirements and process reviews, contributing to roadmap prioritization and execution
- Ensured effective sprint management, release support, and status communication for seamless execution
- Assisted in triaging, root cause analysis, and resolution of data quality issues
- Conducted product training for new releases and ad hoc sessions to empower users
- Collaborated with cross-functional teams to deliver interactive display and software solutions, aligning with business objectives
- Translated business requirements into clear user stories, maintained and prioritized product backlog
- Conducted sprint reviews, engaged stakeholders, and managed product feedback
- Supported development teams as the go-to person for product requirements and customer needs
- Championed digital channel performance, facilitated discussions, and supported UI/UX design.
Senior Business Analyst
Horizant Solutions
11.2016 - 12.2020
- Collaborated as a liaison between business, customers, and development teams
- Documented process improvements, gathered and documented business requirements
- Led workshops, developed end-to-end process solutions, and maintained the product backlog
- Conducted end-to-end testing, managed defects, and collaborated with QA teams
- Supported Agile framework implementation, drove change, and maintained stakeholder relationships.
Business Analyst
City of Calgary
10.2014 - 10.2016
- Produced business cases, captured requirements, and documented process improvements
- Managed project scope, traced requirements, and facilitated solution design
- Reviewed solution designs, aligned processes with business and IT architecture
- Coordinated UAT, obtained sign-offs, and triaged defects for resolution
- Utilized BPMN, Salesforce, Oracle CRM, and other tools for process modeling.
Education
Certified Business Analysis Professional (CBAP) -
International Institute of Business Analysis
2019
Scrum Master Accredited Certification (SMAC) - undefined
International Scrum Institute
2019
Scrum Product Owner Accredited Certification (SPOAC) - undefined
International Scrum Institute
2019
Scrum Team Member Accredited Certification (STMAC - undefined
International Scrum Institute
2019
BSc (Hons) - Economics and Statistics
University of Benin
2007
Skills
SOFTWARE TOOLS & TECHNOLOGIES:
- JIRA, Confluence, LucidChart, MS Visio, Figma, Balsamiq, BPMN, Salesforce, Oracle CRM, ServiceNow, Microsoft Office Suite (SharePoint, Teams, MS Office Suite
SKILLS:
- Product Management, Business Analysis, Agile Methodologies, User Story Creation, Requirements Management, Process Improvement, Cross-functional Collaboration, UX/UI Design, Data Analysis, Defect Tracking, Stakeholder Engagement, Program Increment Planning
Timeline
Product Owner
Shaw Communications
01.2022 - Current
Digital Product Owner
Atco Ltd
01.2021 - 12.2021
Senior Business Analyst
Horizant Solutions
11.2016 - 12.2020
Business Analyst
City of Calgary
10.2014 - 10.2016
Certified Business Analysis Professional (CBAP) -
International Institute of Business Analysis
Scrum Master Accredited Certification (SMAC) - undefined
International Scrum Institute
Scrum Product Owner Accredited Certification (SPOAC) - undefined
International Scrum Institute
Scrum Team Member Accredited Certification (STMAC - undefined
International Scrum Institute
BSc (Hons) - Economics and Statistics
University of Benin
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