Kate Davenport
Victoria,BC
Summary
Customer-savvy FOH employee accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front of House Employee
Med Grill Restaurant
02.2023 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Caterer
Island Culinary Service
11.2022 - 06.2023
- Catering events and serving customers, food transportation and cleaning duties.
- Provided friendly, courteous service to create memorable moments for guests.
Sales Associate
Garage/ Dynamite Clothing
11.2020 - 07.2022
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Roots sales associate
01.2019 - 12.2019
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Deli Clerk
Red Barn Market Deli worker
01.2018 - 08.2019
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Babysitting
01.2015 - 01.2019
- Regular babysitting two boys 1 and 3 years, planning activities, dog sitting, taking them swimming.
Education
Business Administrative Marketing program -
Camosun College
Digital Communications Certificate -
Camosun College
04.2022
B.C. Certificate of Graduation or 'Dogwood Diploma' -
Claremont Secondary School
06.2021
Skills
- Money Handling
- Team Collaboration
- Training and Mentoring
- Customer Relations
- Resolving Complaints
- Order Taking
- Quality Control
- Menu Memorization
- Dependable and Cooperative
- Adaptability and Flexibility
Volunteer Experience
- Science Venture University of Victoria, July 2018, Caring for children, organizing educational games and activities, and supervising children.
- Royal Oak Middle School, June 2018, Working the Royal Oak 'Fun Day', handling money, serving food, running activities and games.
- Haliburton Farms, 2017, 2018, Planting and moving mulch, helping to make a Greenhouse.
- Lochside Elementary school, June 2017, Working the Lochside 'Fun Day', handling money, serving food, running games and activities.
- Bee's Nest Farms, 2013, 2016, Loading and packing squash for Thrifty Foods.
References
Jennifer Walters, Restaurant manager, Med Grill, (778) 676-3242
Julie Chanin, Police Officer/ Family Friend, (250) 588-2796, chaninjulie@gmail.com
Anita Bull, Bee's Nest farms, (250) 479-4041, a.bull@shaw.ca
Emily Liddle, Garage /Dynamite manager, (250) 857-1019
Hobbies and Interests
- Fashion
- Photography
- Hiking
Certification
- Certified Serving It Right , Serving It Right BC -2023
Timeline
Front of House Employee
Med Grill Restaurant
02.2023 - Current
Caterer
Island Culinary Service
11.2022 - 06.2023
Sales Associate
Garage/ Dynamite Clothing
11.2020 - 07.2022
Sales Associate
Roots sales associate
01.2019 - 12.2019
Deli Clerk
Red Barn Market Deli worker
01.2018 - 08.2019
Babysitting
01.2015 - 01.2019
Business Administrative Marketing program -
Camosun College
Digital Communications Certificate -
Camosun College
B.C. Certificate of Graduation or 'Dogwood Diploma' -
Claremont Secondary School