Kate Crocker
Whitehorse,YT
Summary
Organized and dedicated professional with significant experience in front-facing and administrative roles. Passionate about providing mental health support and access to individuals in my community. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Transition Home Worker
Yukon Women’s Transition Home
05.2024 - Current
- Working with and supporting women who are fleeing violence through a trauma-informed approach, including conducting intakes upon arrival.
- Operate three crisis lines, two for the transition home and the other is the Sexual Assault Support line, requiring excellent interpersonal communication skills and multitasking abilities.
- Interact with clients, public and other staff in an empathetic, kind and organized manner that ensures confidentiality is maintained.
Parent Child Support Worker
Yukon Women’s Transition Home
06.2024 - 08.2024
- Providing support for parents, which requires helping them navigate educational systems and connecting them with other resources in the community.
- Organize and promote outings, workshops and activities for parents and their kids to help facilitate healing, bonding and a sense of normalcy for both.
- Communicate and work effectively in a team environment to ensure all clients are getting the best support available.
Pool Manager
Dawson City Pool
05.2023 - 08.2023
- Managed the 12 employees of the Dawson City Aquatic Center, creating schedules for staff and public, managing conflict resolution, public relations and promoting an organized, efficient and positive work environment.
- Administrative requirements, including answering phone calls, providing program information, emails, event promotion, correspondence with other City of Dawson facilities, the public, and other aquatic facilities across Canada.
- Simultaneously teaching swimming lessons, working at the reception, lifeguarding, being the pool operator, and manager required significant multitasking skills and efficient problem-solving abilities.
- Hired, trained and evaluated team members to meet departmental standards and goals.
Chair
Residence Athletic Association (RAA)
09.2021 - 04.2023
- Organized and ran drop-in sporting events for students living in residence at the University of Calgary.
- Oversaw other members of RAA and led meetings to discuss the association's progress, including taking meeting minutes, managing events, promoting events and website maintenance.
Lifeguard
Dawson City Pool
06.2021 - 08.2021
- Lifeguarded citizens and tourists, taught swimming lessons to all ages, from kids to adults, handled public relations, taught aqua-fit, worked at the reception, maintained the pool's cleanliness, and balanced its chemicals.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Gym Attendant
Dawson City Fitness Center
06.2020 - 08.2020
- Worked as a receptionist and booked gym appointments through email and phone, and enforced the COVID-19 guidelines and restrictions to provide a safe place for the community to exercise.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Kept facilities clean, neat, and organized to give areas a professional and fresh appeal.
Archives Assistant
Dawson City Museum
06.2018 - 08.2018
- Worked with people who had questions regarding anything from the history of Dawson to where to stake a claim to researching a family member who participated in the Gold Rush.
- Logged and organized artifacts and archives from the museum and conducted research.
- Streamlined usage by creating organizational systems for newly digitized records and documents.
Education
Bachelor of Arts - Psychology
University of Calgary
Calgary, AB11.2025
High School Diploma -
Robert Service School
Dawson City, Yukon06.2020
Skills
- Community outreach
- Strong interpersonal communication skills
- Supportive and understanding towards children's needs
- Hard-working
- Collaborative leadership skills
- Quick learner
- Dedicated professional
- Consistently reliable
- Goal-oriented
Certification
- BC Society of transition Houses, Foundations in Violence Against Women v2.0 – May 9, 2024
- BC Society of transition Houses, Working in Transition Housing Programs – May 7, 2024
- Life Saving Instructor (LSI) Course – June 30, 2023
- Swim Transition Instructor to Swim for Life - August 26, 2022
- Pool Operator – Level 1 - May 18, 2022
- National Lifeguard (NLS) Certification - June, 2023
- Airway Management & Oxygen Administration - June 28, 2021
- Standard First Aid and CPR-C - June 22, 2021 recertifying October 4, 2025
- Workplace Hazardous Material Information System (WHMIS) Certification - June 16, 2021
- GBA+ (Gender-based Analysis+) Certification - February 5, 2021
- Bystander Intervention Training - January 2021
- Water Safety (WSI) Instructor Certification - August 26, 2019
- CALA Introduction to Group Aqua-fitness Clinic - 2019
- Bronze Cross and CPRC-C - July 8, 2017
- Bronze Medallion and CPR-A - August 23, 2016
- Food Safety Course
Timeline
Parent Child Support Worker
Yukon Women’s Transition Home
06.2024 - 08.2024
Transition Home Worker
Yukon Women’s Transition Home
05.2024 - Current
Pool Manager
Dawson City Pool
05.2023 - 08.2023
Chair
Residence Athletic Association (RAA)
09.2021 - 04.2023
Lifeguard
Dawson City Pool
06.2021 - 08.2021
Gym Attendant
Dawson City Fitness Center
06.2020 - 08.2020
Archives Assistant
Dawson City Museum
06.2018 - 08.2018
Bachelor of Arts - Psychology
University of Calgary
High School Diploma -
Robert Service School
Hobbies and Interests
I am currently pursuing a major in Psychology because I am very interested in human behaviour and helping people improve their quality of life. I love interacting with people and am fascinated by how life experience and society shape us into who we are. I also enjoy many sports in my free time, including volleyball and soccer. I love being fit, and I work out daily at the gym, swim, and do spin classes once a week. I have participated in two Arctic Winter Games and travelled to Nationals for volleyball representing the Yukon. I have also travelled all over the world with my family to further learn about different cultures and histories, which is another one of my passions.