Summary
Overview
Work History
Education
Skills
Timeline
Manager

Kate CASSON

WILLIAMS LAKE,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Sales Associate

Canadian Tire
11.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Assisted in training new employees

Volunteer

4h Club
01.2019 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.

Church Volunteer

Church On 11th
11.2018 - Current
  • Volunteered at church-sponsored outreach events, providing polite, friendly representation.
  • Sourced and distributed food and supplies to those in need.
  • Greeted guests with bulletins, directions, and friendly conversation.
  • Maintained church grounds to upkeep clean, safe and tidy presentation.
  • Helped with special events such as Vacation Bible School to coordinate resources, spaces, and schedules.
  • Prepared meals for church members and guests for funerals or special events.
  • Taught Sunday school classes to impart values of faith.
  • Developed community initiatives to increase and engage church members.

Health Care Aide

Vantage Living
03.2019 - 10.2021
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Kept accurate records of patients' care, condition, and progress.
  • Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

Education

Health Care Aide

Kwantlen Polytechnic University
Langley, BC
04.2007

Skills

  • Cash Register Operation
  • Sales Training
  • Stocking and Replenishing
  • Money Handling
  • Guest Relations
  • Sales Expertise
  • Verbal Communication
  • Customer Service
  • Excellent People Skills
  • Cleaning Techniques
  • Retail Store Operations
  • Teamwork and Collaboration

Timeline

Sales Associate

Canadian Tire
11.2021 - Current

Health Care Aide

Vantage Living
03.2019 - 10.2021

Volunteer

4h Club
01.2019 - Current

Church Volunteer

Church On 11th
11.2018 - Current

Health Care Aide

Kwantlen Polytechnic University

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Kate CASSON