Kate Black
York,ON
Summary
Dedicated and personable professional with years of experience in purchasing, administration and hospitality in fast-paced environments. Consistently promoted for exceptional performance, strong work ethic and service. Highly motivated and willing to take on new challenges.
Overview
18
18
years of professional experience
Work History
BUYER / TEAM LEAD
Gertex Solutions
Hamilton, ON
07.2023 - Current
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Collaborated with the management team to implement new work procedures or policies.
- Fostered positive employee relationships through communication, training, and development coaching.
- Worked closely with shipping, warehouse, and other personnel to coordinate movements and keep workflows smooth.
- Offered training and support to keep team members motivated and working toward objectives.
- Assigned projects and distributed tasks to team members as per area of expertise.
PURCHASING COORDINATOR
Gertex Solutions
Hamilton, ON
10.2020 - Current
- Checked shipments to assess quality and quantity of purchased items.
- Researched pricing information, compared prices, and obtained quotations.
- Arranged meetings with vendors and conferred with each to provide them with requirements.
- Prepared purchase orders and sent them to distributors and suppliers.
- Sourced new vendors for purchasing needs.
- Contacted vendors to determine order status and communicate discrepancies with shipments.
- Verified warehouse received accurate and timely inventory by regularly consulting the database.
- Considered optimum order quantities and stocking levels when ordering inventory.
- Negotiated prices for materials with distributors, agreeing on mutually beneficial deals.
- Researched potential products, vendors and services to compare price and quality
EXECUTIVE ASSISTANT
Lawrie Insurance Group
Hamilton, ON
04.2019 - 03.2020
- Coordinated meeting and work schedules for staff teams and executives.
- Scheduled and arranged travel and hotel reservations for meetings, conferences, and seminars.
- Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Coordinated all team-building initiatives.
- Entered customer information and updates in the database system to track leads, interactions, relationships, and propel sales opportunities.
- Coordinated multiple schedules using an online calendaring system.
- Maintained confidential records and files related to executive operations.
TOUR DESK AGENT
Fairmont Banff Springs
Banff, AB
10.2006 - 10.2019
- Assisted guests at check-in, providing information on various services within the hotel.
- Answered guest inquiries, recommending shopping, dining, or entertainment.
- Input and confirmed reservations for guests.
- Kept records of room availability and guest accounts, manually or using computers.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Advised housekeeping staff of rooms vacated and ready for cleaning.
- Reviewed accounts and charges with guests during the check-out process.
- Verified customer, credit to establish payment method for accommodations.
- Prepared basic food service by setting up continental breakfast, or coffee and tea supplies.
- Issued room keys and escort instructions to bellhops.
- Arranged tours, taxis, or restaurant reservations for customers.
BUSINESS DEVELOPMENT COORDINATOR
Lawrie Insurance Group
Hamilton, ON
07.2014 - 04.2019
- Directed workflow, acting as an intermediary between all departments by arranging conference calls, scheduling meetings, composing correspondence, and managing calendars.
- Served as an assistant to all administrative personnel and acted as a first point of contact for visitors and customers.
- Coordinated and scheduled all company meetings, and distribution of meeting minutes and agendas.
- Designated trainer of all Sales staff on the new CRM systems used for prospecting and client data.
- Ran daily and weekly reports on new business pipelines and goals, and provided them to management.
CORPORATE BENEFITS ADMINISTRATIVE ASSISTANT
Lawrie Insurance Group
Hamilton, ON
12.2013 - 07.2014
- Handled weekly meetings, completed spreadsheets, and prepared PowerPoint presentations.
- Responded to requests for data searches, office memo drafts, or reference retrievals.
- Organized files, developed spreadsheets, faxed reports, and scanned documents, maintaining the front desk and reception area in a neat and organized fashion.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Oversaw staff correspondence, record tracking, and data communications, resulting in improved automation of office operations.
SALES SUPPORT
The Winroc Corporation
Burlington, ON
04.2010 - 12.2013
- Processed customer orders, exchanges, and returns and kept customers informed about progress.
- Communicated with the sales department and account executives to update account information.
- Answered high volume of calls in a fast-paced environment to offer above-and-beyond support for sales representatives' diverse needs.
- Identified customer needs by asking questions and advising on the best solutions.
Timeline
BUYER / TEAM LEAD
Gertex Solutions
07.2023 - Current
PURCHASING COORDINATOR
Gertex Solutions
10.2020 - Current
EXECUTIVE ASSISTANT
Lawrie Insurance Group
04.2019 - 03.2020
BUSINESS DEVELOPMENT COORDINATOR
Lawrie Insurance Group
07.2014 - 04.2019
CORPORATE BENEFITS ADMINISTRATIVE ASSISTANT
Lawrie Insurance Group
12.2013 - 07.2014
SALES SUPPORT
The Winroc Corporation
04.2010 - 12.2013
TOUR DESK AGENT
Fairmont Banff Springs
10.2006 - 10.2019
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