Katarina Delorme

• First responder, management of case load, active in assisting offenders with their obligations
• Followed instructions and procedures to complete assigned tasks.
• Improved team morale and productivity through effective communication and active listening skills.
• Developed innovative solutions for complex problems, leading to increased operational effectiveness.
• Collaborated with cross-functional teams to ensure project success, resulting in improved workflow efficiency.
• Adhered to company policies, safety procedures, and performance standards.
• Collaborated with fellow officers to maintain consistent communication regarding inmate management strategies, fostering a cohesive team environment.
• Reduced instances of violence within the facility by implementing conflict resolution techniques and promoting positive communication among inmates.
• Maintained a safe and secure environment for both staff and inmates through diligent observation and enforcement of institutional policies.
• Processed new inmates into the facility, ensuring accurate documentation and adherence to intake procedures.
• Participated in ongoing training sessions to enhance knowledge of federal regulations pertaining to correctional facilities and stay up-to-date on best practices in corrections management.
• Enhanced inmate rehabilitation by conducting thorough assessments and creating individualized correctional plans.
• Responded promptly to incidents within the facility by following established emergency response procedures and collaborating with other officers as needed during critical situations.
• Assisted in coordinating visitation schedules for family members of inmates while maintaining strict adherence to security protocols at all times during visits.
• Provided crisis intervention support during emergencies, effectively de-escalating tense situations and maintaining order within the facility.
• Developed strong rapport with inmates through respectful communication, leading to increased cooperation during daily tasks and activities.
• Coordinated with mental health professionals to address specific needs of inmates requiring additional support services.
• Assisted in the supervision of inmate work assignments, helping to maintain orderliness within the facility while providing opportunities for skill development and engagement during incarceration.
• Closely monitored prisoner behavior to identify potential issues or conflicts before they escalated into larger problems.
• Oversaw inmate recreational activities, monitoring behavior and intervening as necessary to prevent altercations or rule violations.
• Contributed to the overall success of the correctional institution by performing administrative duties such as record-keeping, documentation, and report writing related to daily operations.
• Implemented effective contraband control measures by conducting thorough searches of cells, common areas, and inmate belongings on a routine basis.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Conducted routine and emergency head counts.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Tracked inmates through head counts, visitor logs, and scheduled activities.
• Completed intake paperwork, fingerprints, and searches.
• Observed behavior of residents individually and in groups.
• Booked new inmates into facility and processed inmates for release.
• Inspected work sites and crew trucks for contraband, cleanliness, and safety.
• Assisted in development of procedures and policies to maintain peace and order in facility.
• Interviewed inmates to obtain information and assess needs.
• Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
• Received and accounted for personal possessions and determined inmate work assignments.
• Identified needed updates to correctional plans and assigned inmates to appropriate housing.
• Responded to emergency situations and de-escalated hostile confrontations.
• Enforced rules and regulations to maintain order among inmates.
• Prepared reports to document incidents and violations.
• Made rounds at specified intervals and conducted head counts and roll calls.
• Conducted security checks of inmates and living areas.
• Supervised inmates during meals, recreation and other activities.
• Documented inmate behavior and activities in logbooks.
• Assisted in intake and release of inmates.
• Transported inmates to and from court hearings, medical appointments and other locations.
• Investigated and responded to incidents of inmate misconduct.
• Provided assistance and guidance to inmates regarding daily activities.
• Built solid relationships with staff and residents to keep institution safe and secure.
• Established positive working relationships and maintained boundaries with resident offenders.
• Interviewed inmates to obtain information and evidence.
• Responded to inquiries from inmates and other members of public.
• Received and inspected mail, property and funds from visitors on behalf of designated inmates.
• Coordinated with other law enforcement personnel to exchange information.
• Administered drug tests to inmates.
• Restrained juvenile inmates when disturbances required physical intervention.
• Assisted in the development of improved security protocols, resulting in a safer working environment for staff members.
• Facilitated educational programs for inmates, promoting personal growth and responsibility while incarcerated.
• Conducted regular inspections of the living quarters, ensuring cleanliness, safety, and adherence to regulations.
• Managed prisoner transport to and from court appearances and other outside appointments, ensuring compliance with safety procedures and maintaining a secure environment during movement.
• Worked fast to complete tasks and meet daily deadlines.

• Conducted training courses and class facilitation for 100's of management, officers and support staff by delivering forward thinking, advocating and prevention of long term effects of PTSD.
• Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
• Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
• Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
• Provided constructive feedback to participants during debriefing sessions, fostering personal growth and skill development.
• Collected and analyzed participant feedback, consistently implementing suggestions for improvement in subsequent sessions.
• Delivered upbeat and interesting presentations to promote customer impulse buying and enhance loyalty.(or entertainment).

• Mental Health Officer active participation of the Mental Health team meetings generating emergency plans for those offenders with complicated mental health issues, violence and security risks. Benefitting in the safety and security of the institution, other offenders and staff.
• Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.

• Manages and controls all mail room disbursement of offender mail, visits and actively attempts to prevent interdiction of contraband into the institution. There were many administrative duties, heightened situational awareness and the management of those offenders requiring strip searches.
• Conducted surveillance to detect suspicious activity.
• Collected, arranged, and input information into database system.
• Collected, preserved and analyzed evidence found at crime scenes.
• Reported safety and fire hazards observed on routine patrols and during inspections.
• Wrote detailed narrative reports for use in investigations.
• Prepared and submitted detailed reports regarding assignments and ongoing investigations.
• Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.

• Manages offender intake and transfers (OMS entry file transfer warrants and immediate needs and releases of inmates) finger printing and cell effects.
• Wrote detailed narrative reports for use in investigations.
  Prepared and submitted detailed reports regarding assignments and ongoing investigations.
  Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
• Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.

• Facilitates all out of institutional escorts, including transfers and community visits
• Wrote detailed narrative reports for use in investigations.
• Coordinated operations with other emergency service groups.

• Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
• Mentored junior staff members, helping them develop their skills and advance in their careers.
• To confirm that the offenders are adhering to their Correctional Plan by not consuming, ingesting prohibiting products such as alcohol and drugs, my duties as and Urinalysis Officers were to test all offenders from a list generated by NHQ listed were required to be randomly tested. It was also my duty to test any and all offenders that were subjected to be tested when there was reason to believe that they were currently under the influence.

• Provides information for grievances, inventory control, reception duties
• Streamlined processes within the department, reducing administrative burdens and allowing for more focus on mission planning and execution.
• Improved mission strategies by analyzing past mission data and identifying areas for improvement.
• Developed strong relationships with local partners, ensuring successful collaboration on joint projects.
• Promoted a positive work culture by recognizing individual achievements and celebrating team successes.
• Championed continuous improvement initiatives within the department, encouraging staff members to identify opportunities for growth and innovation.

• Wrote detailed narrative reports for use in investigations.
• Prepared and submitted detailed reports regarding assignments and ongoing investigations.
• Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
• I developed a program for the evidence room and launched it online. This was done by agglomerating online systems OMS, OMSR,RADAR and RADAR PRIME. My intentions in developing and creating this program was primarily to generate intelligence information for the SIO's, Management and and those presiding over disciplinary Court.
• Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures as needed.

• Front-end Operations Coordinator, Grocery Operations Manager
• Health and Safety Committee Chair
• Joint Union Labour Committee Chair
• UFCW 1518 Contract Committee (2003)
• BC Children's Hospital Regional Coordinator
• Management Training Course 22 weeks
• Negotiations Training
• Development and execution of Cashier Training Courses, Price Change, Cash Office and Payroll
• Head Cash Office, Head Price Change,

• Direct experience related to negotiations, scheduling, managing staff, loss prevention, rollouts, budgetary management
• Skilled at working independently and collaboratively in a team environment.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Developed and maintained courteous and effective working relationships.
• Proved successful working within tight deadlines and a fast-paced environment.
• Managed time efficiently in order to complete all tasks within deadlines.