Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kat Sugiyama

Vancouver,Canada

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Security Clearance Administrator

Seaspan ULC
06.2024 - Current
  • Support the appointing security officers with various tasks
  • Coordinate appointments
  • Knowledgeable on reliability, controlled goods, and NATO secret clearances
  • Report files to the security manager on a CASE-BY-CASE bases
  • Initiate criminal record check
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.

Receptionist

Seaspan ULC
01.2023 - 05.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with staff through teams, email, telephone
  • Helped maintain office security by monitoring visitor access and issuing badges.
  • Organized, maintained and updated information in computer databases (Genetec)
  • Arrange permanent parking passes for employees following VSY protocol
  • Addressing inquiries professionally and providing prompt assistance for parking at VSY
  • Assisted with onboarding of new employees.
  • Maintained visitor log for entering and leaving facility for security purposes.

JUNIORCLERK III

Seaspan ULC
02.2022 - 01.2023
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Reception Relief
  • Support security advisors with various tasks
  • Administered stationary stock control and purchasing
  • Create requisitions using jd edwards
  • Performed data entry tasks diligently ensuring accuracy of entered information leading to correct record-keeping practices.

Dispatcher

Keewest Auto Carriers
01.2018 - 01.2019
  • Answering incoming phone calls from customers and other office duties as assigned
  • Maintaining good customer relations and ensuring that all calls meet Service Experts’ standards
  • Organizing Transportation of incoming/outgoing vehicle
  • Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence
  • Resolving problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues
  • Maintaining customer records by updating account information and adding appropriate notes
  • Dispatch calls to transport team throughout the day

Sales Receptionist

Nissan/Infiniti
01.2014 - 01.2018
  • Organizing, directing and supporting the lobby area
  • Perform a wide variety of administrative duties which includes supporting sales and management
  • Operating the company switchboard
  • Receive and sort mail and deliveries
  • Monitor and maintain office equipment
  • Ensure knowledge of staff movements in and out of office
  • Take and relay messages
  • Experienced with CDK and One-Eighty
  • Stocking in New Inventory
  • Creating purchase orders and invoices using “CDK/ADP”
  • Maintaining general and confidential filing systems
  • Other miscellaneous office duties

Education

Capilano University
North Vancouver, BC
09.2010 - 05.2014

High School Diploma -

Carson Graham Secondary School
North Vancouver, BC
06.2010

Skills

  • Office Administration
  • Recordkeeping and File Management
  • Attention to Detail
  • MS Office
  • Administrative Support
  • Data Confidentiality
  • Customer Service
  • Documentation And Reporting

References

Personal and Professional references available upon request

Timeline

Security Clearance Administrator

Seaspan ULC
06.2024 - Current

Receptionist

Seaspan ULC
01.2023 - 05.2024

JUNIORCLERK III

Seaspan ULC
02.2022 - 01.2023

Dispatcher

Keewest Auto Carriers
01.2018 - 01.2019

Sales Receptionist

Nissan/Infiniti
01.2014 - 01.2018

Capilano University
09.2010 - 05.2014

High School Diploma -

Carson Graham Secondary School

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Kat Sugiyama