KAT ROAN
Surrey,Canada
Summary
Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service. Reliable, motivated, and willing to go the extra mile to excel.
Overview
34
34
years of professional experience
Work History
Business owner and host for events
Self Employed Event Management
01.2004 - Current
- Event organizing, venue prep, set up and inventory control
- Advertising and networking through online groups and social media
- Hiring employees and contracting trades/entertainment/food services
- Customer service and handling complaints
- Liaison with contract trades & entertainment/performers
- Supervision of 5 – 10 staff & volunteers each event
- Access control, security, disciplinary action
Cashier & Customer Service
B.C. Liquor Distribution Branch - Government Retail Liquor Store
01.1996 - 01.2002
- Take payment for goods by cash, EFTPOS and credit card
- Cash Handling, Stock Shelves
- Answer Customer Queries
Host
B.C. Pavilion Corporation - B.C. Place Stadium
01.1991 - 01.1996
- Ticket Taking
- Customer Service & Safety
- Liaison with Guest Services & Security
Site Supervisor
Executive Security Services
01.1991 - 01.1993
- Security Supervisor for a site which housed 1,800 BC Hydro Employees
- Supervision of 8 - 12 Guards
- Liaison between Contract and BC Hydro security
- Public, Fire & Building Safety
Education
Certified Resident Manager Designation & Certificate -
RMTI
Vancouver, BC01.2013
Certificate III - Aged Care
Cooloola Tafe Queensland
Caloundra, QLD01.2006
Certificate II - Hospitality
Drysdale College Tafe Tasmania
Launceston, Tasmania01.2004
BSTI & BSTII - Security Training
Justice Institute of B.C.
New Westminster, BC01.1998
Skills
- Customer Service
- Teamwork
- Retail Sales
- Patience and Empathy
- Cash Handling Accuracy
- Dependability
- Friendly and Helpful
- Reliable and Responsible
- Professional attitude
- Strong work ethic
- Problem-solving skills
- Detail-Oriented
Goals
Now that my event planning career is winding down, my goal is to become a long-term team-player for a great company that I can consider my second family and home away from home.
References
Available upon request
Timeline
Business owner and host for events
Self Employed Event Management
01.2004 - Current
Cashier & Customer Service
B.C. Liquor Distribution Branch - Government Retail Liquor Store
01.1996 - 01.2002
Host
B.C. Pavilion Corporation - B.C. Place Stadium
01.1991 - 01.1996
Site Supervisor
Executive Security Services
01.1991 - 01.1993
Certified Resident Manager Designation & Certificate -
RMTI
Certificate III - Aged Care
Cooloola Tafe Queensland
Certificate II - Hospitality
Drysdale College Tafe Tasmania
BSTI & BSTII - Security Training
Justice Institute of B.C.
Similar Profiles
Khaled Galal Eldin Abdel RahmanKhaled Galal Eldin Abdel Rahman
Event Marketing & Operations Manager, Freelance at Event Planet, Advertising And Event ManagementEvent Marketing & Operations Manager, Freelance at Event Planet, Advertising And Event Management
Sahil ManchandaSahil Manchanda
Freelancer at Event ManagementFreelancer at Event Management
Danielle BaileyDanielle Bailey
Manager at Event Management Solutions LlcManager at Event Management Solutions Llc
Gurveer GrewalGurveer Grewal
Volunteer at NAVolunteer at NA
SAKSHI AHUJASAKSHI AHUJA
Cashier / Sales Associate at DollaramaCashier / Sales Associate at Dollarama