Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kat Munro

Moncton,NB

Summary

Licensed Primary Care Paramedic with a strong background in medical administration, patient coordination, and staff training. I currently manage community healthcare programs and supervise student placements in nursing, paramedicine, and administrative fields, fostering professional growth through mentorship and practical learning. Skilled in clear communication, adaptive instruction, and trauma-informed care, I bring both clinical and administrative expertise to support the next generation of healthcare professionals.

Overview

5
5
years of professional experience

Work History

Staffing, Standards and Programs Manager

John Howard Society of Southeastern NB
Moncton, NB
06.2024 - Current
  • Supervise and coach over 50 staff members, leading onboarding, training, and continuous development
  • Coordinate administrative operations for the Medical Respite Shelter, including care documentation, referrals, and interdisciplinary communications
  • Teach new procedures to frontline teams, adapting instruction to various learning styles and professional backgrounds
  • Oversee the Paramedic Pilot Program, applying clinical and administrative judgment to improve service delivery
  • Maintain meticulous care records and reports in compliance with healthcare standards

Financial Services Representative

Easyfinancial Services Inc
Moncton, NB
03.2023 - 06.2024
  • Delivered client-centered services by clearly explaining financial products and legal documentation.
  • Mentored new employees, adapting training methods for diverse learning styles and operational needs.
  • Coordinated communication across departments to enhance data entry accuracy and customer care.
  • Participated in facilitator mentorship programs to improve training effectiveness.

Patient Services Coordinator

East Coast Oral Surgery
Moncton, NB
09.2021 - 12.2022
  • Managed high-volume scheduling, patient intake, and coordination with referring providers
  • Used electronic medical records and communication software to track patient progress and manage documentation
  • Supported patient understanding of surgical preparation and post-operative care through effective communication
  • Provided administrative support to physicians, nurses, and other healthcare personnel.

Personal Support Worker

The Grass Home
Riverview, New Brunswick
06.2020 - 10.2021
  • Provided direct care in a long-term care facility, documenting all changes in condition for interdisciplinary review
  • Participated in revisions of resident care plans and provided emotional support to families and residents

Education

Diploma - Primary Care Paramedicine

Oulton College
Moncton, NB
06-2021

Certificate - Accounting And Payroll Administration

NBCC
Miramichi
06-2016

Skills

  • Medical office administration
  • Staff management
  • Staff training and instruction
  • EMR and healthcare software
  • Medical terminology and transcription
  • Compassionate communication
  • Scheduling and care coordination
  • Conflict resolution and support

Timeline

Staffing, Standards and Programs Manager

John Howard Society of Southeastern NB
06.2024 - Current

Financial Services Representative

Easyfinancial Services Inc
03.2023 - 06.2024

Patient Services Coordinator

East Coast Oral Surgery
09.2021 - 12.2022

Personal Support Worker

The Grass Home
06.2020 - 10.2021

Diploma - Primary Care Paramedicine

Oulton College

Certificate - Accounting And Payroll Administration

NBCC
Kat Munro